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UTV Direct Reviews

4.6 Rating 6,126 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 6,126 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Awesome prices awesome products great and fast service
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Posted 1 year ago
Good customer service
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Posted 1 year ago
My order still hasn’t shipped and ordered July 15 it’s now August 5th
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Posted 1 year ago
Great experience
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Posted 1 year ago
Excellent customer service! Answered all my questions and was extremely helpful in finding the right product for my vehicle and helping me with an issue I was having logging in.
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Posted 1 year ago
Great service
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Posted 1 year ago
Quick fulfillment
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Posted 1 year ago
Back glass fit perfect, easy install.
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Posted 1 year ago
Great selection, decent pricing
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Posted 1 year ago
Website worked well. No issues. Shipping was fast. No problems. Would recommend to a friend. Just have to find some first.
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Posted 1 year ago
The overall experience was good but my only issue is the show shipping. Almost 2 weeks to recieve something is pretty slow these days. Other vendors usual ship within a day of my orders.
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Posted 1 year ago
Great products!!!
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Posted 1 year ago
Fast shipping, reliable parts and services!
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Posted 1 year ago
I bought these doors and then actually bought a new UTV. I called to cancel the shipment. They told me I could not cancel because they had already been shipped. I said it is just in the shipping department just pull them. They would not. So I was going to refuse the delivery. The rep Christy Fielder told me not to so I asked for labels to return. She said ok but never heard back from her. So the next week I had my friend help me bring the massive boxes to return. Over $600. What a huge mistake this was to buy from this company.
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Posted 1 year ago
I sent a review to Christy Fielder on Tuesday 4 July 2024
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Posted 1 year ago
Took longer to get item than dates given when placed order.
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Posted 1 year ago
Great product! Love the Grizztek mudguards
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Posted 1 year ago
everything arrived quick
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Posted 1 year ago
Great place to buy from. I had some small logistical issues with an order. (It took a little longer to ship than originally expected). Not a huge deal. Bill from UTV Direct was phenomenal to work with. I called to check on my order and he was one step ahead. He followed up a couple days later to make sure I was taken care of and went way above and beyond. I will definitely buy from here again! Also a huge supporter of military and first responders!!
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Posted 1 year ago
Been waiting for 3 weeks for a rear bumper. Didn’t know it would take so long. Would’ve looked elsewhere.
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Posted 1 year ago
UTV Direct is rated 4.6 based on 6,126 reviews