UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 6,269 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th January 2025

Anonymous

UTV Direct 5 star review on 23rd January 2025

Anonymous

1240

Anonymous

Anonymous // 01/01/2019

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“Fast prompt service with ease of ordering”

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Posted 1 week ago

“The doors are great! there’s just no instructions! YouTube was the biggest.”

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Posted 1 week ago

“Great service and very helpful folks!”

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Posted 1 week ago

“Looking forward to seeing how synthetic fairlead works”

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Posted 1 week ago

“UTV was responsive to my concerns about weather delays and shipping issues.”

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Posted 1 week ago

“Mirrors are well made. Easy to install. I wish they stuck out a little further though.”

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Posted 1 week ago

“THX for the quick & professional response to my order! We’ll order in the future!”

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Posted 1 week ago

“Shipping could b better!”

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Posted 1 week ago

“Good job on my order”

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Posted 1 week ago

“I purchased a back glass for my 2025 CF Moto u10. When I was checking out, it asked for the year make and model of my unit which I provided. They ask for this to ensure that their part will fit your unit. When it arrived, we realized it did not fit. I immediately reached out to customer service and filled out a return form. Within a few days, I received word that I could return for a refund, but that I would have to pay for my own shipping. Shipping ranged between $150-$225 for the size, shape, and weight of the box. The product itself was $250 plus tax which came out to around $270. I would not recommend for anyone to purchase from UTV direct since they cannot provide shipping labels for their customers for returns when it was their responsibility to make sure the part for said unit fit properly.”

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Posted 1 week ago

“Product was great! Great item for the price.”

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Posted 3 weeks ago

“We were asked what model we had for utv I said a crew and was sent the short wiring for the winch when I should of been sent the long”

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Posted 4 weeks ago

“Amazing Customer Service!”

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Posted 4 weeks ago

“The shipping said 3-6 days. My order was placed on the 19th and it showed up today the 2nd not very pleased with shipping tracking information not being available. Not one update about it being late either”

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Posted 1 month ago

“The shopping and navigation on this site was good. However the item I ordered does not fit our Kawasaki mule although the site seemed to indicate that it would fit. We are having to return the mirror.”

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Posted 1 month ago

“Made of quality material and fit exactly as intended.”

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Posted 1 month ago

“Great service web site/ product details were spot on, will recommend this company to all my friends”

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Posted 1 month ago

“Love their selection and they make sure it fits your UTV before you order! Fast shipping!”

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Posted 1 month ago

“Sent me a snow plow kit for Polaris ranger when I ordered one for a RZR. There’s a snow storms lined up for a week and I have no way to clear it from my house or my sick parents driveway. I can’t just order a mount without buying an entire new plow. Customer service unavailable. 🖕utv direct. What a joke.”

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Posted 1 month ago

“They were very prompt on delivery and the part was right.”

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Posted 1 month ago

UTV Direct is rated 4.6 based on 6,269 reviews