UTV Direct Reviews

Name: UTV Direct
Rating: 4.63

4.6 Rating 6,125 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th November 2024

Anonymous

UTV Direct 5 star review on 21st November 2024

Anonymous

1209

Anonymous

Anonymous // 01/01/2019

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“Got my order pretty quick”

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Posted 11 months ago

“Been couple weeks since I ordered and haven't received any shipping information but I get this email to rate the product and delivery?!?”

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Posted 11 months ago

“I ordered a while back some Aarms for my razor and they fit great, the service was great and fast, customer service was awesome too. Than you, John”

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Posted 11 months ago

“Very good!”

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Posted 11 months ago

“I recently purchased a lot of accessories, Including my portals from UTV Direct, I had upwards of 15 deliveries. Everything was delivered very quickly and I had only one mishap where there was some hardware missing and with a quick email, I had the hardware within days. Darren was a great help through my purchases and handled everything impeccably! I would recommend purchasing anything you need for your machine through UTV Direct. 22' RMAX Owner”

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Posted 11 months ago

“The website was easily navigated and found the product that I was looking for.”

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Posted 11 months ago

“The instructions were a bit unclear on my application. But with a little bit of a imagination helped me get everything installed perfectly!”

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Posted 11 months ago

“Fast delivery, great product. High quality windshield for a reasonable price.”

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Posted 11 months ago

“Fast Shipping”

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Posted 11 months ago

“Fast delivery. have not installed yet”

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Posted 11 months ago

“employee called to verify address because delivery was different from billing and I received the product shortly after that.”

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Posted 11 months ago

“Fast and easy next day delivery”

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Posted 11 months ago

“All items were shipped as described and fit perfectly.”

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Posted 11 months ago

“Very pleased , thank you”

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Posted 11 months ago

“Everything that I got works great fast service and very good customer service the only thing that you could improve on is when you get your product the boxes look pretty horrible but nothing was damaged thank you for all your help”

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Posted 11 months ago

“I am very disappointed with the fact that the wrong flap part was sent to me at no fault of myself. The lack of communication on when the correct one will be sent to me as winter is coming. All we received was an email on how to send back the incorrect one but with no mention on how the issue caused by your company was going to fixed. After sending a follow up email about the correct flap that should have been sent at the start will be sent , which I don’t feel like I should have done. I still have not received anything back from your company and will be sending yet another email as this is something we have paid for. The customer service has be extremely disappointing. At this point with the amount of frustration and lack of communication we don’t plan on ordering from your company anytime in the near future if ever .”

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Posted 11 months ago

“Great service eveything fits perfect”

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Posted 11 months ago

“Everything arrived on time undamaged The windshield was installed in a couple of hours. Everything worked as it should. No problems.”

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Posted 11 months ago

“A great selection of parts and accessories and excellent customer service.”

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Posted 11 months ago

“Way easier to navigate than super atv, was having trouble putting my card info in on super atv”

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Posted 11 months ago

UTV Direct is rated 4.6 based on 6,125 reviews