UTV Direct Reviews

Name: UTV Direct
Rating: 4.63

4.6 Rating 6,126 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,126 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th November 2024

Anonymous

UTV Direct 5 star review on 21st November 2024

Anonymous

1209

Anonymous

Anonymous // 01/01/2019

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“Awesome company! Called to verify order & location to be delivered which is wonderful because I was having it sent to a different address! 👍👍”

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Posted 1 year ago

“Great website, great products.”

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Posted 1 year ago

“Excellent customer service and extremely fast shipping.”

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Posted 1 year ago

“The items we purchased and used were as described. No issues there…the hardware for the roof was a bit challenging, need a stronger hand. I would have given 5 stars if the return system were different. One item we purchased was not what we ended up needing. In attempts to return, the cost is half the item’s actual cost, not feasible at all! This item could be repackaged in a box half the size it was shipped in but then it wouldn’t be in the original packaging needed for the return. In addition to the $96 shipping charge, there’s the restocking fee. It’s unfortunate the return process makes it not beneficial to even return. Not sure I’ll order here again.”

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Posted 1 year ago

“They had what I wanted. The price was right. They shipped it fast.”

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Posted 1 year ago

“Great service and competitive prices. Shipping was fast. I will definitely buy from again.”

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Posted 1 year ago

“The snow plow works greater than expected.”

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Posted 1 year ago

“I bought this bag cause it says it fits the Turbo R , it didn’t fit its was off 1.5 inch off form the hole - so it shouldn’t been a big deal to get a return - I hade to take pictures n measure it n send the pictures to Christy n then we talk she’s all can’t u stretch it , told her it won’t work n then she went on n on how it fits the turbo r - it was a awful experience, there’s more , I m over it really horrible customer service”

UTV Direct 2 star review on 5th July 2023

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Posted 1 year ago

“Easy install. Every fit as described”

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Posted 1 year ago

“Product looks as described, quality fabric, tough, sturdy. Easy to install.”

UTV Direct 5 star review on 5th July 2023

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Posted 1 year ago

“Easy to navigate and fast shipping.”

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Posted 1 year ago

“Everything was smooth in the transition from one old mirror to two new side view mirrors. The directions maybe could have been a little xlearer but it was fine with a little thought put into it!”

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Posted 1 year ago

“Very fast shipping!! I was expecting to wait 4-7 days. Arrived in 2 days. Very high quality Soundbar. I couldn’t be more pleased with this experience so 100% the next time I’m accessories shopping for my ATV this will be my first stop.”

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Posted 1 year ago

“Part fit good but did not operate properly in closed position ends of windshield push out not sealing at all”

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Posted 1 year ago

“Beware of the return policy! Just make sure you know what you are getting into in case you do need to send something back. You will pay the shipping to send it back., which in my case was $81.00 and then if you received free shipping when you purchased they will take what it would have cost them to ship it off your refund. While that is understandable you never know how much that will actually be. In my case, I had to contact them to find out what my refund amount was because I received nothing saying if my refund was processed or an amount. The charge was another $40.00 which they then took off the price before they charge tax. So you also do not get the full amount of tax that you paid back! While it may be a few dollars total it is tax you have paid for an item returned, you should be getting your full tax amount back. So about a $120.00 lesson learned. So just beware. I most definitely will not be ordering again!”

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Posted 1 year ago

“Easy to get info I needed.People that took my order were very professional.”

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Posted 1 year ago

“Had everything I needed and shipping was super fast. Awesome”

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Posted 1 year ago

“Quick shipping”

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Posted 1 year ago

“I purchased a side curtain enclosure for a side by side RZR. The shipment was held up so ended up buying another locally because of a planned trip, As of yet I can not get anyone from your company to call me back after numerous tries. We would like to return this item for credit. Could you please have someone contact me so we can work out the details of the return? Thanks Marv 406 799 2618”

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Posted 1 year ago

“I try to order from you guys all the time wish the system could save my vehicle information so i did not have to enter it all the time”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,126 reviews