UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,380 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,380 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Online ordering was easy to do. Product ordered arrived in a timely manner. Have not opened package as of this writing but hopefully product quality is top notch.”

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Posted 3 months ago

“No other input”

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Posted 3 months ago

“Chains look great packed in a good quality case I can keep on the mule.”

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Posted 3 months ago

“Web site easy to use. Product was very good quality, fairly easy to install.”

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Posted 3 months ago

“I paid for express delivery to receive it by last Weds becoause I was taking a trip where I needed the covers but it didn't come until thge next day.”

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Posted 3 months ago

“GREAT SERVICE!!! THE BEST. Fast and friendly service. i had ordered a windshield, i did not realize the instruction are fully online.. i got a call on a Saturday to make sure i was all set, i had a small issue, one of the shocks on windshield was defective... one quick call and new ones were on the way asap!!! love the serice.. keep up the great work.. will be buying more Soon!”

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Posted 3 months ago

“Great Product easy directions, 4 to 6 hour install but not terrible.”

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Posted 3 months ago

“It was easy to order and navigate the site. I just wish you didn’t ship with Fed Ex. They are the worst in my opinion. I can’t answer most of the questions because I don’t have it yet. Fed Ex again!”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Pretty good. Always room for improvement.”

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Posted 3 months ago

“I had to call for help on my order and my question was answered right away.The lady that answere the p phone was very pleaant and knowledgeablle about the product.”

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Posted 3 months ago

“The window fits like a glove. It arrived one day early, big surprise. Customer service is top noch and should be commended.”

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Posted 3 months ago

“Great products”

UTV Direct 5 star review on 22nd December 2024

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Posted 3 months ago

“Had a small issue, company took care of it promptly. Would recommend”

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Posted 3 months ago

“I was impressed at first but after I received my plow I was not told of the factory back order for the mount, leaving me with a thousand dollar purchase that sat in my drive way for almost a month until a plate came in. Over all easy to deal with, American people on the phone, I’m in happy it took so long but I’ll give 3/5 for having Americans answering the phone!”

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Posted 3 months ago

“Good service, good prices, fast shipping.”

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Posted 3 months ago

“The guys were great. Called about 10 times for clarification with my snow blow, UTV KFI. Good group”

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Posted 3 months ago

“doors work nice, like the set up”

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Posted 3 months ago

“The website is very easy to use and I know what I order will fit my UTV. However, I ultimately ordered the Kolpin half doors from their website. Same price as UTV Direct but they didn’t charge $50 for shipping.”

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Posted 3 months ago

“The company is good however on shipping my package has been sitting in Ohio at the same place for 5 days. Now. I tell the company about it and they say it'll get to you. Well that's not a very good dang response. Maybe call this stupid post office and figure out why it's sitting in the same place for 5 days. I need my package so that I can file my damn snow. The company didn't really seem to care about my shipping concerns”

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Posted 3 months ago

UTV Direct is rated 4.6 based on 6,380 reviews