UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,275 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th January 2025

Anonymous

UTV Direct 5 star review on 23rd January 2025

Anonymous

1240

Anonymous

Anonymous // 01/01/2019

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“Great customer service! Competitive pricing and great selection of parts and accessories.”

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Posted 3 months ago

“I ordered an accessory storage rack for a polaris general and immediately I could tell it was careful wrapped. The online installation instructions were spot on. Everything fits perfectly and looks great. My only complaint would be the additional shelf I purchased. Thought I would be able to adjust the shelf height, but it only allows one position.”

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Posted 3 months ago

“Will review item once installed”

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Posted 3 months ago

“Ordered both a top and windshield for my Ranger, both arrived quicker than expected and in the same carton. Package exterior was significantly damaged but all parts/ pieces were intact. Easy install and well satisfied at this point with both quality and price!”

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Posted 3 months ago

“Quick delivery, product as advertised. Very pleased. Have not tried folded position. Probably not till spring.”

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Posted 3 months ago

“Searching for a plow kit for our side by side and UTV Direct was easy to navigate and ensure the kit selected was specific to our exact unit. It also provided various options for the kit from plow size, winch size, lever/electric actuator operated for plow angle. We also received everything within about 4 days from purchase.”

UTV Direct 5 star review on 20th October 2024

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Posted 3 months ago

“Product came in good condition. Only complaint was that shipping info wasn’t updated. First time ordering from them, good price and overall fast shipping”

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Posted 3 months ago

“Very top notch”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Picture of product did not accurately show what you actually get. Ordered cab heater. Pic showed cab heater with squirrel cage blower but it showed up with a pancake blower. 😠”

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Posted 4 months ago

“Not customer friendly”

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Posted 4 months ago

“Sent me the wrong mounting bracket. What a pain in the ass only to find out after breaking everything apart”

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Posted 4 months ago

“Quick delivery”

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Posted 4 months ago

“Darren was very helpful over the phone easy to work with placing my order just waiting for my delivery now”

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Posted 4 months ago

“Great service from UTV, but USPS was not a good shipping method- tracking info they provided was not even close -”

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Posted 4 months ago

“Unique product that works well”

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Posted 4 months ago

“Quick delivery, parts arrive as advertised, high quality merchandise”

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Posted 4 months ago

“5 star,darrin wss good to work with”

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Posted 4 months ago

“Very happy with purchase.”

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Posted 4 months ago

“order wasa processed smoothly and delievered promptly. Thank you”

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Posted 4 months ago

UTV Direct is rated 4.6 based on 6,275 reviews