UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 6,127 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th November 2024

Anonymous

UTV Direct 5 star review on 21st November 2024

Anonymous

1209

Anonymous

Anonymous // 01/01/2019

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“Don't I the Polaris midsize full door kept ice by is outdoor kept a spike for a 2020 wound because it does not fit well at all It. It let's air in where the Fender meets the hood had to put a 1" close foam piece there and was told by bill that Polaris assembled the body wrong , do you believe that . No support from UTV people at all , also zipper on the other door won't zip closed set 2 pictures showing flaw and no reply..Once they get your money say goodbye to any from any help from those people I don't recommend buying from this outfit”

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Posted 3 years ago

“quick delivery and awesome products”

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Posted 3 years ago

“Prompt service , great delivery, accurate product description and fits like it says.”

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Posted 3 years ago

“Fast shipping”

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Posted 3 years ago

“Linda was very helpful. She followed up with me numerous times to ensure all my needs were met.”

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Posted 3 years ago

“Order came earlier than expected and everything was as ordered”

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Posted 3 years ago

“We were unsure of what we wanted. We called and talked to the salesman and he explained exactly what we needed. Very helpful, easy to work with and polite.”

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Posted 3 years ago

“Great service I am not very well versed with technology and Bill went up and beyond to serve me and what I needed to order and very informative about the products they carry”

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Posted 3 years ago

“Best customer service. I bought a snow plow and they were very helpful with all my questions. I will buy all my accessories from them.”

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Posted 3 years ago

“Fast shipping and took care of a damaged item extremely quickly.”

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Posted 3 years ago

“Wasn't very impressed on the return policy ie. Having to pay almost purchase price just to return a product. But, the customer service department gets back to you quickly so I do appreciate that. I'll think twice and ask about returns before I purchase anything else from UTV Direct.”

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Posted 3 years ago

“Quick shipping”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Roght product easy to match woth unit for correct fit”

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Posted 3 years ago

“Fast shipping, good price and arrived as ordered.”

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Posted 3 years ago

“You sent me a review of how you did and you still haven't shipped my order yet and won't for another 4 days and I ordered 2 weeks ago your Web site said 1 to 2 days still not delivered”

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Posted 3 years ago

“In stock and fast shipping.”

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Posted 3 years ago

“Did not let the order go through”

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Posted 3 years ago

“Outstanding customer service and fast shipping. I placed a large order on 11/11 and got a call the next day from Darren who noticed I ordered wheels for the wrong vehicle and he wanted to ensure I got the correct parts. He had the order fixed on the spot and parts started to show up at my house by 11/13. This company has won my business for the foreseeable future. Very impressed!!”

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Posted 3 years ago

“Excellent service and fast shipping.”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 6,127 reviews