UTV Headquarters Reviews

Name: UTV Headquarters
Address: 655 Elm Ridge AveSte BCanal Fulton, OH 44614, Canal Fulton
Rating: 4.63

4.6 Rating 1,799 Reviews

92 %

of reviewers recommend UTV Headquarters

4.6

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product did work on my 2013 800 Polaris ranger.”

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Posted 6 years ago

“DO NOT order from this company!! I ordered something 3 weeks ago for my son for Christmas. I’ve called multiple times. No one will return my calls. I’ve asked for a tracking number. I guess I’m out $300!!!”

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Posted 6 years ago

Hi Hope. I'm sorry but I don't see an order for you in our system. Can you please verify your order number? 543 isn't our order number. Also, what phone number have you been calling? Best regards Jon UTV HQ

Posted 6 years ago

“My order has not shown up yet. Please let me know where it is”

UTV Headquarters 1 star review on 28th December 2018

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Posted 6 years ago

Curtis, Thanks for your order. This order was placed on 12/16. As stated on the product page, "*Item is custom made upon order. Please allow up to three weeks for delivery." We will email you the tracking for your items as soon as they ship. Best regards, Jon UTV HQ

Posted 6 years ago

“I have not heard a word on my purchase, no cofirmation email, no ETA on shipment, nothing”

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Posted 6 years ago

“Purchased an item off of the website, got a call a couple days later letting me know that it was unavailable. Then got offered something cheaper but it was at a higher price than listed on the website... Will not shop here again.. Good riddance....”

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Posted 6 years ago

“Product did not fit like stated in description and after calling about it I was told I could not return it”

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Posted 6 years ago

“I ordered side mirrors for my Polaris General off-road vehicle. They were Seizmik model 18073 and advertised to fit my machine by clamping to the roll cage. These mirrors were originally designed to fit a Polaris Ranger, which has a vertical roll cage. The Polaris General roll cage is tilted inward and twisted slightly. These mirrors do not adjust to compensate for this tilt and twist, so getting a proper rear view is not possible. They sell an additional bracket to mount the mirror elsewhere, but nowhere does it state it is required for a proper fit, nor do I want to mount them in the alternate location. Jerome, whom I spoke with at the manufacturer, even told me that the brackets that come with the mirrors were designed for the Ranger and it was too costly to redesign them for the General. UTV Headquarters refused to take the mirrors back unless I paid the return shipping.”

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Posted 6 years ago

“Placed an order over 1 month ago and received an acknowledgement on July 1. Have had no communication from the company since other than a request to provide this feedback. If my order cannot be filled, I would like someone to contact me and provide a refund.”

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Posted 6 years ago

“Bought a $600 Bluetooth speaker for my pioneer 500 and a tinted half windshield. Within 10 of the speakers installed and playing it starts messing up and only 3 days later I had to take it apart to fix internal wiring. Then they called to inform me that the tinted windshield is no longer sold no big deal but I had to contact them because I had not gotten any tracking or info on that. And they went ahead and sent me a clear windshield.”

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Posted 6 years ago

“Still haven’t got my part yet”

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Posted 6 years ago

“Ordered a power stirring unit for a john deere 620i . Was called three days later only to be told that it would take 6 to 8 weeks to receive the unit.I fill that on a large priced item as this there could have been a rush on it.Have the correct unit on its way in 4 to 5 working days and saved 75.00. Thanks for your concern, Lost Customer”

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Posted 6 years ago

“Ordered Red got Black Returning went alright But Red paint didn’t match the Yamaha YXZ red , couldn’t tell until I got it out in the day light Didn’t say anything at time of purchase But when you pay that much for a part , and it was red , it should of matched the Yamaha red Disappointed.”

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Posted 6 years ago

“Spent over 1200.00, and the parts really don't fit properly. There is so much dirt and dust that came inside the UTV that I had to remove everything that was installed that cost me another 600.00. So, 1800.00 in parts &labor laying in my garage totally useless to me know. Called to vendor UTV headquarters, left a message of my concerns and never got a call back. Great customer service? NOT!!!!”

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Posted 6 years ago

UTV Headquarters is rated 4.6 based on 1,799 reviews