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UTV Headquarters Reviews

4.6 Rating 1,799 Reviews
92 %
of reviewers recommend UTV Headquarters
4.6
Based on 1,799 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read UTV Headquarters Reviews
Always a pleasure dealing with the folks at UTV HQ! Fair prices, down to earth people and quick delivery.
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Posted 5 years ago
Bill at utv was very helpful with all my questions A plus
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Posted 5 years ago
Shipping time was awesome. The package had been opened, but was like new so that was no problem. My only issue is I felt $10 to ship it was a little excessive.
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Posted 5 years ago
At this point, all I can give is a poor review. I have not received the product which I have ordered. I am not sure if the product has even been shipped. If you want to improve customer satisfaction, perhaps you should wait until the customer has actually received the product before asking for a review. Another recommendation to improve customer satisfaction would be to notify the customer when the product is shipped and provide a tracking number. Perhaps you do this and I have not received it yet because you have not shipped it yet. I don't know. A final recommendation would be to ship as fast as possible. You are competing with other companies like Amazon who are shipping out same day when possible. An example of this would be that at the same time I order the lift kit from you, I ordered several other parts off of Amazon. I have the parts I ordered off of Amazon. I have no idea when I am going to receive the product I ordered from you. This does affect the customer's decision when deciding where to order the product from. Hope this helps. I understand that sometimes things can't be shipped same day or even same week and I am not upset, annoyed a little, but it would be nice to be kept updated and it would certainly help if you didn't ask for a review before you even shipped the part.
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Posted 5 years ago
Fast shipping and competitive pricing, what more could you ask for!
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Posted 5 years ago
Fast shipping, great product.
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Posted 5 years ago
great job all around!!!
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Posted 5 years ago
The first salesman I spoke with provided some generic information about the product I was inquiring about but he was able to forward me to another salesman who was able to answer all the questions I had about the item.
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Posted 5 years ago
I ordered on a Sunday and had my order on Wednesday. Competitive price and fast shipping. I will order from UTV Headquarters again.
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Posted 5 years ago
Everything was just as ordered!! Quick shipping and no issues.
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Posted 5 years ago
Ordering on-line was easy. The product arrived and it was exactly as displayed.
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Posted 5 years ago
Very helpful and nice
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Posted 5 years ago
A. 1 service have never had a problem
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Posted 5 years ago
Quick and easy. Thanks
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Posted 5 years ago
Very good experience with UTV Headquarters, quick shipping!
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Posted 5 years ago
Order was as shown and shipping was amazingly fast. Thanks and will order again from you. Richard
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Posted 5 years ago
Very happy with product and services showed up quick to 👍
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Posted 5 years ago
Easy transaction, fast delivery.
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Posted 5 years ago
I ordered the wrong parts and your company call me and took care of everything.
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Posted 5 years ago
UTV was able to recover from a shipping issue that damaged their product. I not only received the new item quickly, but was followed up with a phone call.
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Posted 5 years ago
UTV Headquarters is rated 4.6 based on 1,799 reviews