50five UK Ltd Reviews

Name: 50five UK Ltd
Address: Unit 3B Broom Business Park, Bridge Way, Chesterfield
Rating: 3.24

3.2 Rating 168 Reviews

52 %

of reviewers recommend 50five UK Ltd

Company Reviews

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Metrics

3.2

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 612 5050

Email:

sales@50five.co.uk

Location:

Unit 3B Broom Business Park, Bridge Way
Chesterfield
S41 9QG

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50five UK Ltd 5 star review on 10th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from sale to installation. Fitters arrived on time and really polite and professional at all times. Would definitely recommend to friends and colleagues”

Helpful Report

Posted 7 years ago

“I ve known this company over 20 years and have recommended them to many friends and family they have always been really professional and knowledgeable”

Helpful Report

Posted 7 years ago

“Installed a whole new heating system for me, efficient boiler and radiators throughout, excellent workmanship and value for money.”

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Posted 7 years ago

“Fantastic service from VHS. Vaillant boiler fitted with 10 yr warranty. Highly recommended!”

Helpful Report

Posted 7 years ago

“installation was fine 2years ago. im supposed to have a 10yr warrenty valid if they service it every 12mths. i get 5yrs free service. after 12 mth they serviced it but he couldnt fix a leek as he said he wasnt a proper engineer. my 2nd service was due in april, today june the 16th they have failed to turn up for the 4th time. 4days and 2months wasted. no phone calls or apologies etc. they clearly dont intend to honour my contract”

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Posted 7 years ago

“I thought they were very polite, helpful and got the job done quickly. Great Service. The guy who fitted my boiler was great too, fantastic job!”

Helpful Report

Posted 7 years ago

“Booked a service for my boiler no one turned up no phone call to say they wouldn't be coming. Had similar sort of problems during installation where I was chasing electricians who wernt turning up when they were supposed too. Would not have used them again but the warranty on my boiler is only valid if it's serviced by them.”

Helpful Report

Posted 7 years ago

“People are always quick to leave bad comments, but never good ones. I have had a new boiler installation by VHS and I was really impressed with the speed in which they got my job booked in and completed. I have a young family and was without heating and hot water and VHS got my new boiler put in quickly. I am really happy with the service I received. Thank you! I will definitely recommend VHS to all family and friends.”

Helpful Report

Posted 7 years ago

“Agreed to have new boiler and 6 radiators installed and this job commenced on 9th February; it could not be completed in one day and am still waiting on last radiator to be put in as on 3 separate occasions, they could not provide correct size of radiator. Have had no heating for 3 weeks now and found the remote control to the boiler extremely complicated - do not think people in their 70s should be expected to use this -. I wrote to the Manager on 24th April but have had no reply as yet.”

Helpful Report

Posted 7 years ago

“Don't use this company. New boiler installed last November. Still waiting for thermostat and electronic timer controls to be fitted. Reported strong smell of oil when heating was turned on. They came last week to fix "weeping pipe" that had not been replaced when the new system was put in. Today was the 4th time they had failed to turn up and put controls in. DO NOT USE THIS COMPANY”

Helpful Report

Posted 7 years ago

“My elderly mum had this company fit and install a new boiler through the government scheme last year. twice I have made an appointment for it to be serviced twice no one has turned up. When they say they will arrive between the hours of am and pm should you have to give up 2 days waiting in for no one to show. it is a good job I don't work in the week or I would be suing you for loss of earnings. I am definitely going to report this firm to trading standards as what they advertise they give they definitely don't. Back to my tried and trusted plumber to pick up the downfall of this company.”

Helpful Report

Posted 7 years ago

“Cannot fault the actual install engineers but office staff were poor. Called on numerous occasions to try and arrange the install to no avail. Was told each time I would get a call back and this happened once, I was given an install date - no one turned up on that date and no courtesy call to tell me they weren't coming. I had to chase them up to be told that I wasn't even booked in for that day! Wouldn't recommend VHS and despite the install being perfect, the office staff need to be trained in basic customer service.”

Helpful Report

Posted 7 years ago

“Had a leak on installation, had a gas leak a week later and had to call out gas board due to schoolboy error made!! Could have killed my family as it was noticed at 9pm, an hour later and I may not be writing this review!! Have had to top up water every month in boiler which means pressure is leaking somewhere and to top it up, should have had one year service 2 weeks ago and took the day off work, when I rang they said the engineer had finished a week earlier and they forgot to rearrange my appointment so I wasted a days annual leave and still waiting for Becky to call me back with a new appointment!!!! I think that covers my bad experience!!”

Helpful Report

Posted 7 years ago

“The thermostat is not user friendly .Do not like it at all ,we have already complained about this before , nothing was done.Obviously too complicated for your engineers .What chance would we have .We have had to chase you for every free service , the last one is now due but I do not expect to hear from you .Therefore I feel I am not able to congratulate you on your after sales service which does not exist Kind regards Barry A Osborne.”

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Posted 7 years ago

“the central heating system was installed efficiently and expertly by two very hard working engineers.everything from meeting the vhs rep.and placing the order,to having the system installed was a good experiance.”

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Posted 7 years ago

“VHS did a good job for a fair price. The installation engineer was very helpful. Would recommend to anyone. Terry McCarty”

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Posted 7 years ago

“My boiler was instal on a timely manner the engineer was so friendly & chatty talk me through all that I need to know about my new boiler ensure I was satisfied with the work... Can't say more than said... very reliable &I custom focus... impressed...”

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Posted 7 years ago

“Excellent Boiler. Just waiting on a service to be rebooked. Other than that, no complaints, thank you. Regards Emile”

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Posted 7 years ago

“The new boiler installed has already had an impact on the amount of water used before we have hot water it our taps. This is a very efficient boiler-needless to say we are very happy with it.”

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Posted 7 years ago

“A great service from Valley Heating Services. The fitting team did a great job and very friendly. No problems at all. I would recommend them.”

Helpful Report

Posted 7 years ago

50five UK Ltd is rated 3.2 based on 168 reviews