50five UK Ltd Reviews

Name: 50five UK Ltd
Address: Unit 3B Broom Business Park, Bridge Way, Chesterfield
Rating: 3.24

3.2 Rating 168 Reviews

52 %

of reviewers recommend 50five UK Ltd

Company Reviews

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Metrics

3.2

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 612 5050

Email:

sales@50five.co.uk

Location:

Unit 3B Broom Business Park, Bridge Way
Chesterfield
S41 9QG

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50five UK Ltd 5 star review on 10th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expert servicing and gas safety check again - Thanks. Just one criticism - engineer was off sick on the original date planned and I was not informed that he would not be coming until I rang VHS at about 11am. It wasn't a big issue for me but some customers might have been upset. Kind Regards, Martin Loxley”

Helpful Report

Posted 7 years ago

“The people I have dealt with were very good, but the communication was very poor. A courtesy call would have been very helpful when I called regarding a leak the day after my new boiler was fitted”

Helpful Report

Posted 7 years ago

“Simple boiler service and the engineer found a problem/leak with our outside meter. Helped us sort it out with National Grid and then came back to finish the service. A big thank you to Kieran.”

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Posted 7 years ago

“Friendly service, competitive quote, quick timescale and efficient installation with minimum mess.”

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Posted 7 years ago

“The engineer that fitted the boiler was brilliant but was let down by their office. An extra radiator I asked for never made it on to the order. It took a month to get the electrician to come and wire it in properly. Calls to head office result in being told they will ring you back. They never do. Receipts and paperwork from the office never arrive.”

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Posted 7 years ago

“Excellent service with a very good price”

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Posted 7 years ago

“Two years ago we had a new boiler from Valley. The service,fitting and after care has been very good. Should we need a new boiler[?!] we will have no concerns about asking Valley to do the job!”

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Posted 7 years ago

“I had to make several calls to arrange a confirmed service on my boiler with continual mix ups dates from your advisors and finally being offered one out of the blue for next day when I had already made arrangements for one offered on another date. I trust that if I ever have a breakdown on my boiler during the warranty period that a far better service is available. After all the dust had settled and the engineer finally arrived he spent about 10 minutes servicing my boiler which I found puzzling as someone who has been involved in the servicing aspect of various machines during my working life. This service schedule includes also the checking and cleaning of the Adey filter on my system. Perhaps the service is a simple process which I am unaware off but it certainly was very quick. If I decide to use a qualified corgi firm/engineer next time ( British Gas or similar) the boiler requires servicing would this make my 10 year warranty invalid or do I have to remain with your company during this period. Regards William Pinkerton”

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Posted 7 years ago

“Boys done very good job, very quick and with no issues ,recommended for everyone, plus very good price.”

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Posted 7 years ago

“I had to keep chasing every step of the way, the installer that did the work up stairs caused damage but never reported it I found it a few days later”

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Posted 7 years ago

“I am not said I am very happy with your services. The timer control is not good, it is difficult to use.My friends said it is the cheaper product.and other thing is how many years for guarantee.”

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Posted 7 years ago

“Would recommend to anyone.”

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Posted 7 years ago

“The old boiler was replaced by a new, smaller energy efficient boiler. It was installed quickly as the installers had second job in afternoon. They switched it on and the radiators and water got hot downstairs. After they left, I noticed I could not close my back door as the outside pipe was in the way of the door closing. But much worse then this is that only the radiators downstairs are getting hot. I have called 3 times and never had a return call. I have been told by a plumber to bleed the radiators and then find a balance between all of them. I have tried but with minor success. This is not my job to do. The old boiler worked fine and we are already dreading the thought of winter. My child of under 16 and I live alone in home. We expected just a fully functioning boiler as we had before. It's a shame as boiler is good. If only the installers had spent 1 hour more and left the property knowing all was working fine.”

Helpful Report

Posted 7 years ago

“When we wanted to buy new boiler 1 year ago their service was perfect. We had included 1 year free boiler service. They arranged engineer visit. Unfortunately nobody came. Tbey did not call us at all. I phone them up a few times a week to make another appoitment someone to come for free boiler service. Today is about 2 monthes and still they did not send to us engineer. Every time they promise to call back. Wasters time. Unprofessional. Not happy at all.”

Helpful Report

Posted 7 years ago

“The engineer came at the agreed time, he was courteous, fitted the boiler with no fuss and Cleared up the mess afterwards. The boiler works fine, very quiet. I am a happy customer.”

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Posted 7 years ago

“A rather poor services especially the electrician.”

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Posted 7 years ago

“I am not to please with the way you are show how to operate the boiler and set up the timer box's, this is nothing against the gentleman who fix's the boiler in as he done a really go job, but their is no way of turning it of on the boxs if to hot or to over-ride it if you want to turn it on early, very poor. Mr D Thorn”

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Posted 7 years ago

“He knew want he was on about and explained everything he was doing.”

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Posted 7 years ago

“they did a very good job and very fast cleaned up well after then and left the house tidy”

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Posted 7 years ago

“The plumber didn't wire the electrics in properly and forgot to turn tne filter on.It was working when he left,but 2 hours later stopped working.!!! I tnen had to wait until Monday for the Vailant plumber to put it right. On Tuesday the Vailant electrician came and wired it in correctly,so I was 3 days without heating or hot water.Also when he put the new thermastic control on the radiator in my bedroom it leaked all through the to my through lounge staining all the wallpaper.”

Helpful Report

Posted 7 years ago

50five UK Ltd is rated 3.2 based on 168 reviews