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Van Meuwen Reviews

1.5 sterren 163 beoordelingen
12 %
aanbevolen door klanten Van Meuwen
1.5
Sterren op basis van 163 beoordelingen
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 7%
Accurate And Undamaged Orders
Greater than 38%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Lezen Van Meuwen Reviews

Over Van Meuwen:

Buy cheap flowers, vegetables, fruit, plants and trees in the UK from Van Meuwen. Visit our online store for deals on everything in your garden. Van Meuwen is a well reputed mail order specialist; always make sure that you receive the best quality plants and exciting products at affordable prices. Our products include soft fruit, vegetables plants, fruit trees and potatoes. We provide free growing guides with all varieties.

Bezoek website

Telefoon:

0844 557 1850

Locatie:

Van Meuwen Customer Servicesc/o Customer Handling AgentAdmail ADM3952Spalding
Lincolnshire
PE11 1ZZ

Hoe zou jij dit beoordelen

Ordered a plant collection early April, got an email a few weeks later to say delivery end of May - too late for my plans so I emailed to cancel. Didn't hear a thing so 1 & 1/2 weeks later I rang - waited in a long queue - was told they were 2 weeks behind with emails. I thought 'whatever, still need plants, so asked then to keep the order live - was assured this would be done. Few days later got an email confirming cancellation of order & refund. Rang them again - queued again - nil to be done now apart from place the order again but the delivery would be even more delayed. I didn't bother. Awful service and gaps in my plantings still! Don't bother with this company.
behulpzaam Verslag doen van
10.05.2013
What a fiasco, money taken end of march, plants not sent as promised, now been told not due till end of may. Sent e mail 3 weeks ago, they say they respond within 5 days. Never knew 5 days looked like 3 weeks. Still no response. If you 'phone them you very rarely get an answer. Seems like a 'unprofessional business'. Would not use them again steer clear if you do not want the stress of chasing your order. There are much better companies out there. Happy shopping. Dennis Liverpool.
behulpzaam Verslag doen van
03.05.2013
When you to to a garden centre you choose the plants. You leave the small, damaged or uneven plants down and pick another. My experience is as follows, Ordered 12 plant 4x3 varieties. One variety then not in stock, 3 arrived very small. One plant the arrived, not 3, refunded me. Then told in November 2012 the other variety would be sent in March 2013. Recieved two plants today not 3 as per offer. 1 of the two damaged, the leaves are falling off both of them.
behulpzaam Verslag doen van
04.03.2013
Van Meuwen is beoordeeld met 1.5 sterren op basis van 163 beoordelingen