Van Arthur Florist Reviews

Name: Van Arthur Florist
Rating: 4.85

4.9 Rating 660 Reviews

97 %

of reviewers recommend Van Arthur Florist

Company Reviews

Metrics

4.9

Based on 660 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Van Arthur Florist 5 star review on 3rd August 2024

Anonymous

Anonymous // 01/01/2019

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“Flowers were wonderful - my Wife lived the unusual choice of blooms - something different from the norm”

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Posted 3 years ago

Thank you so much for your lovely review and for ordering from us!

Posted 3 years ago

“Quite pricey compared with florist I usually use which delivers free but flowers were beautiful and service very good and helpful. Would have given five stars if the arrangement had contained more country garden flowers which I ordered, though understandably it might be difficult to get full selection at the moment. I'd love to know the name of the big, pale pink roses, they were gorgeous? Thank you.”

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Posted 3 years ago

Hello! There is a code on the top banner of our website for free delivery too, it updates seasonally but currently the code is "FREEDEL20" - please use it next time for local deliveries! The product you ordered was "Florist Choice Basket, Flower Colour:Pretty Pastels" but this means you're leaving the flower choice down to the florist. We do stock many spring flowers, next time please feel free to give us a ring with specific requests, we can usually help! Thank you for choosing us :)

Posted 3 years ago

“I had to order 2 bouquets recently and they were both fabulous. I ordered for same day delivery, online, very easily and they were delivered as requested.”

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Posted 3 years ago

Thank you so much Cathy for ordering from us!

Posted 3 years ago

“Amazing, long lasting beautiful flowers.”

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Posted 3 years ago

Thank you for choosing us!

Posted 3 years ago

“Web site very easy to use , I’ve used the web site before and the flowers I purchased were absolutely beautiful and great value for money and when I contacted them via phone they were polite and very helpful , would highly recommend Maureen”

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Posted 3 years ago

Thank you so much! It's great to read your lovely review. Thanks for choosing us!

Posted 3 years ago

“I ordered some flowers for my daughter in law. Unfortunately when I arrived to pick up using the click and collect service the order had not been received by the Harrow branch. The very kind florist apologised and gave me buch of flowers which had already been made uo”

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Posted 3 years ago

Thanks for your order Adam! I’ve just checked your order and it looks like you’ve ordered a “Florist choice hand-tied, colours: seasonal, chosen flowers: not selected” to the value £34.95. This means you’re leaving the choice of the flowers down to the florist - so this may explain why the florist thought it was best to give you a bouquet ready made at the time rather than make you wait for a new one as the specification matched what you had ordered. Apologies the florist hadn’t yet come across your order when you’d come to collect. It was ordered at 12.26pm for collection at 1pm, so this may be one of the reasons the florist wasn’t yet prepared at the time. I hope you were happy with the flowers the florist gave you when you came to pick up, and if not I’m sure she would have accommodated any changes if you’d liked! We don’t want any customers to pay us and leave with something they’re not happy with - especially not when they’re collecting and we can accommodate changes straight away. I hope you’ll give us another go, and if orders are at short notice and you’re rushing please do give us a call and we’ll be able to assist you. Thank you - Harrow team

Posted 3 years ago

“I order edit flowers for a friend. Flowers were beautiful and arrived on time.”

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Posted 3 years ago

Lovely review Kerri thanks so much for choosing us!

Posted 3 years ago

“Absolutely beautiful bouquet of flowers delivered to my daughter and very reasonable. I live in the north of England so happy I chose this florist. Will definately order again. Thank You!”

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Posted 3 years ago

Thank you so much Susan for your lovely review, and for ordering from us!

Posted 3 years ago

“Excellent quality flowers very well arranged”

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Posted 3 years ago

“Very efficient service and helpful staff.”

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Posted 3 years ago

“Beautiful flowers! Always on time and well presented.”

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Posted 3 years ago

“Booking the flowers with Van Arthur online was quick and easy, their range was very good. When one particular flower was not in stock they phoned me to let me know, and to agree an alternative. The delivery arrived on time and had the desired impact. I was very happy with the service. Ciarán. Dublin.”

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Posted 3 years ago

“Flowers in a basket for funeral were beautiful... thank you :-)”

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Posted 3 years ago

“Delivered about 4:00pm on Valentines Day when late order early pm so quite impressive. Phoned me to say item I ordered had sold out but suggested other items at same price. The roses I then ordered were in good condition and beautifully arranges with plenty of greenery. Would use again.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very happy with the quality of the flowers that we received. Delivered on time and sensible price.”

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Posted 3 years ago

“Top florist, 1st class flowers, and also their service was, as always, 1st class. Well recommended”

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Posted 3 years ago

“Very efficient delivery”

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Posted 3 years ago

“Great services”

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Posted 3 years ago

Van Arthur Florist is rated 4.9 based on 660 reviews