Vansdirect Ltd Reviews

Name: Vansdirect Ltd
Address: Unit 6 The Courtyard Imperial Park, Newport
Rating: 4.38

4.4 Rating 279 Reviews

84 %

of reviewers recommend Vansdirect Ltd

Company Reviews

Questions

Metrics

4.4

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 169 6995

Email:

nathan.flint@vansdirect.co.uk

Location:

Unit 6 The Courtyard Imperial Park
Newport
NP10 8UL

Write Your review

Tell us how Vansdirect Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vansdirect Ltd 5 star review on 7th March 2017

Mr Colin Newbery

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service..easy company to deal with..had a bit of a hiccup re delivery dates. Eventually sorted. If the mix up hadn't happened would have given very good.”

Helpful Report

Posted 8 years ago

“Really easy and problem free transaction. Finance was arranged without any hitches and van arrived on time and to the exact specification stated. Very pleased with the whole experience.”

Helpful Report

Posted 8 years ago

“This my review of my experience during my transaction with Vandsdirect. On the initial the sales person was very helpful as you would expect sales man to be, he requested a deposit to be paid, which I would say is normal practice. The transaction was then transferred another team, which seemed a bit strange to me as I've purchased vehicle before and the sales person stayed with the sale from start to finish. The team seemed to be no rush to supply my vehicle although I was buying the vehicle outright, I was asked to pay the balance and that they had 10 days to supply my vehicle. With no confirmed delivery day I refused and informed Vansdirect that I would be paying the full price, without a delivery date but would consider paying the balance a day or two before my vehicle is delivered. On Friday 9 September, I was informed delivery would be made on the 14 Sept. The balance was paid on the 9 September. On delivery of the vehicle I notice the vehicle was quite dirty, and when I questioned the driver, his answer was the vehicle was sitting awaiting pickup from the docks. I suspect the vehicle was purchased through a third party. The vehicle itself is as described and the purchasing process wasn't too stressing. Vansdirect may wish to consider some of the points below:- • The sale should be handled by one sales person • Balance of payment should be expected on delivery • Speed up delivery for cash buyers • Make sure the vehicle is clean when it arrives to the client.”

Helpful Report

Posted 8 years ago

“Very helpful, gave me all the information that I was after. Big thanks to Mark for speedy and efficient service. Would not hesitate in using Vansdirect again. Many thanks Richard????”

Helpful Report

Posted 8 years ago

“I am very pleased with the car and for the first time in my life I have got what your salesman said I would get, the car is great thanks.”

Helpful Report

Posted 8 years ago

“Can't fault Vans Direct. Very helpful.”

Helpful Report

Posted 8 years ago

“Very helpful, staff always courteous and polite.”

Helpful Report

Posted 8 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

“Well chuffed with the new van, purchasing took about 2 weeks from start to finish. Would recommend you to anyone. First Class!!”

Helpful Report

Posted 8 years ago

“Very impressed with the service an ultimately the van and all the extras that it came with Llyod a great help with getting me what I wanted the right van at the right time at the right price Thank you”

Helpful Report

Posted 8 years ago

“This is my second van supplied by vans direct 1.Ordered 2.Paid for 3. Delivered All no problem quick and efficient Would recommend to anyone”

Helpful Report

Posted 8 years ago

“Excellent understanding of my requirements”

Helpful Report

Posted 8 years ago

“Purchased 3 vans, Got speeding summons whilst negotiating deal for van that I wasn't even buying!! They claimed clerical error! One van turned up damaged (later depaired but should have been replaced), one with bit missing, two very dirty. Was told initially all vans were brand new, and I'd be first owner, to extent they were applying for registration numbers from Cardiff. turns out ALL vans are pre-registered, few months earlier.......Wish I'd purchased elsewhere. Was told I was going to get compensation for all grief. Just got letter saying they don't do compensation. Just purchased further vehicles elsewhere - got NO problems from new source.”

Helpful Report

Posted 8 years ago

“This is the first time I have used an online company to purchase new fleet vehicles, and given the savings that I have achieved from my normal route via a dealership, it has been a very worthwhile financial experience. The service provided by Vans Direct was excellent and I would certainly recommend them to my other business contacts. Billy Kirkwood Managing Director RobertRyan Homes”

Helpful Report

Posted 8 years ago

“So easy and helpful to deal with, van was delivered to our do too. Would certainly use vans direct again”

Helpful Report

Posted 8 years ago

“Great service !”

Helpful Report

Posted 8 years ago

“This was as always a straight forward business transaction with no hidden costs, I would reccomend anyone to receive a quotation before deciding on where to purchase a new van, I saved around 15% by going with Vansdirect. Dave Docwra Location Repairs Services Ltd”

Helpful Report

Posted 8 years ago

“I am delighted with my new van the service I received was fantastic as well as the price they did exactly as they promised very happy”

Helpful Report

Posted 8 years ago

“Vans direct are very helpful and accommodating in every way”

Helpful Report

Posted 8 years ago

“Very plesent and helpful in leasing the van will use them again in future”

Helpful Report

Posted 8 years ago

Vansdirect Ltd is rated 4.4 based on 279 reviews