Vansdirect Ltd Reviews

Name: Vansdirect Ltd
Address: Unit 6 The Courtyard Imperial Park, Newport
Rating: 4.38

4.4 Rating 279 Reviews

84 %

of reviewers recommend Vansdirect Ltd

Company Reviews

Questions

Metrics

4.4

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 169 6995

Email:

nathan.flint@vansdirect.co.uk

Location:

Unit 6 The Courtyard Imperial Park
Newport
NP10 8UL

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Vansdirect Ltd 5 star review on 7th March 2017

Mr Colin Newbery

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dale was fantastic. He explained well and it all went very smoothly.”

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Posted 7 years ago

Hi Mr Flynn Thanks for your valuable feedback - we'll relay the message to Dale. We're sure he'll be delighted to hear that! The Vansdirect team

Posted 7 years ago

“Effortless and painless”

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Posted 7 years ago

Hi Mr Jones We're happy to hear that you think so - and delighted to be able to help! If you need any help with anything, just give us a call. The Vansdirect team

Posted 7 years ago

“Very Efficient, Good service”

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Posted 7 years ago

Hi Mr Jones Thanks for the kind feedback - it's very much appreciated! The Vansdirect team

Posted 7 years ago

“First time I have used vans direct very happy with my new ford transit custom no problems with the ordering or delivery everything was eplained and sent to me on a email very easy to deal with thank you”

Helpful Report

Posted 7 years ago

Hi Mr Steer Glad to hear that you are happy with the service you received from Vansdirect. Enjoy your new van! The Vansdirect team

Posted 7 years ago

“Excellent service, kept me upto date through the whole process up to delivery. Would definitely recommend”

Helpful Report

Posted 7 years ago

Hi Mr West Thanks for the kind feedback, much appreciated! The Vansdirect team

Posted 7 years ago

“Very pleased with my brand new 67 plate van. Very easy process from order to delivery took just over a week.”

Helpful Report

Posted 7 years ago

Hi William Thanks for the feedback - we're glad to hear you are happy. If you need any further assistance, just give us a shout! The Vansdirect team

Posted 7 years ago

“Vans Direct did everything they said they would, I received my van on the day in perfect order. Thank you Vand Direct, you will be seeing me again. Kevin (Local Appliance Rentals)”

Helpful Report

Posted 7 years ago

Hi Kevin Thanks for the kind feedback, glad to hear you are happy with your new van. We'll see you next time! The Vansdirect team

Posted 7 years ago

“Great service. Good value deal, arrived on time no problems.”

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Posted 7 years ago

Hi Mr Powell Thanks for the kind feedback, glad to hear you were happy with the deal and service. The Vansdirect team

Posted 7 years ago

“did what they said they would and on time completly hasslefree.”

Helpful Report

Posted 7 years ago

Hi Mr Beeston Thanks for the kind feedback, we're glad to hear that you had such a good experience with us. The Vansdirect team.

Posted 7 years ago

“The van lease that they got for me on the Vivaro was well priced but the 5 stars is really for the effort they put in to tailoring it to exactly how I wanted it. Didn't want a massive balloon payment, so they were more than accommodating. Van turned up 7 days later.”

Helpful Report

Posted 7 years ago

Hi Roger Thank you for the great feedback, we really appreciate you taking the time. We're happy to help! The Vansdirect team.

Posted 7 years ago

“They were really helpful from the start and helped me choose the right van for me. Paperwork and customer service was all pretty straight forward and the van was delivered spot on. Thanks again.”

Helpful Report

Posted 7 years ago

Hi there Thanks for the valuable feedback, glad to hear your transaction went smoothly! The Vansdirect team.

Posted 7 years ago

“Very impressed with Paul who sold and managed my delivery- I now have the ford custom ever!”

Helpful Report

Posted 7 years ago

Hi Mr Smith Thanks for your kind feedback - we'll pass the message on. The Vansdirect team

Posted 7 years ago

“Great service and my van was delivered on time and as expected. Would recommend to all my mates :-)”

Helpful Report

Posted 7 years ago

HI Zoe Thanks for your feedback, we really appreciate it! The Vansdirect team

Posted 7 years ago

“Really helpful with choosing the right van saved money compared to dealers delivery and customer service excellent”

Helpful Report

Posted 7 years ago

Hi Mr Clarke Thanks for the feedback, we are delighted to have been able to help. The Vansdirect team

Posted 7 years ago

“Had to chase for finance documents as they were sent to the wrong email address. Had to chase for delivery adte. Took too long again from start to finish - actually still not had delivery yet. Was told it would take a week - we're now on day 21.”

Helpful Report

Posted 7 years ago

Hi there Apologies once again for the mix up with the email address, this has now been corrected on our system and we hope you enjoy driving your new vans that were delivered today. We look forward to exceeding your expectations on your next order. Many Thanks The Vansdirect team

Posted 7 years ago

“Very good service. This is the 4th van I have purchased from these guys and I recommend them whenever anybody asks.”

Helpful Report

Posted 7 years ago

Hi there Thanks very much for the great review, recommendations and repeat business - we appreciate it very much! The Vansdirect team

Posted 7 years ago

“Delivered quickly”

Helpful Report

Posted 7 years ago

Hi there Thanks for taking the time to leave us some feedback. Happy to help! The Vansdirect team.

Posted 7 years ago

“From initial call to enquire until delivery of vehicle Vans Direct were professional, helpful and very customer orientated. A pleasure to do business with.”

Helpful Report

Posted 7 years ago

Hi Mr Lynskey Thanks for the feedback. Delighted to help! The Vansdirect team

Posted 7 years ago

“Very helpful at the start on the phone and through to delivery. Done me a great deal way better than vanarama.. This way I get to actually own the van at the end. Possibility a middle man for bristol street motors.. But great company to deal with..”

Helpful Report

Posted 7 years ago

Hi Mr Sullivan That is some good feedback - much appreciated! We hope your new van makes you as happy as you've made us :) The Vansdirect team

Posted 7 years ago

“Very satisfied with the service provided”

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Posted 7 years ago

Hi there Thanks for the feedback - we're glad to have been a help to you! The Vansdirect team

Posted 7 years ago

Vansdirect Ltd is rated 4.4 based on 279 reviews