“I have been buying regularly each month from Vapemate for over a year, but lately the deliveries have taken longer to arrive. Also they are taking longer to process my order.
When I started buying vape juice from them I was pleased to receive emails confirming each step of the way. However, this week I made my usual purchase on Tuesday and received an order acknowledgement - that was it. I paid for 3 day Royal Mail delivery. Friday now and NOTHING. No emails, nothing in the post and no-one I can contact until Monday. By then I will have run out of juice!
I phoned my local Post Office Sorting Office and was advised that they are back to normal after the SNOW.
So Vapemate - why have you taken my money for 3 days and not processed the order? Maybe there's been a mistake? Maybe I am the only one having this issue with my order?”
