Vape UK Reviews

Name: Vape UK
Address: Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton, Portslade
Rating: 4.84

4.8 Rating 11,291 Reviews

96 %

of reviewers recommend Vape UK

4.8

Based on 11,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01273 964252

Email:

info@vapeuk.co.uk

Location:

Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton
Portslade
BN41 1XQ

Write Your review

Tell us how Vape UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hellen

Vape UK 5 star review on 24th November 2021

Paula Cibotaru

Vape UK 5 star review on 23rd November 2021

Jaroslava Fercakova

Vape UK 5 star review on 11th November 2021

Stacey Lopez

Vape UK 5 star review on 8th November 2021

Jodie Nettleship

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made my mouth dry”

Helpful Report

Posted 4 years ago

Hi Robert, Sorry to hear the Cappuccino flavoured e-liquid wasn't up to scratch for you, as you can appreciate, vaping is very subjective with regards to how different flavours are received and enjoyed by different people. We stock a wide range of other coffee based flavours, so try not to be put off by the Cappuccino flavour you purchased and if you need any recommendations, give us a shout at info@vapeuk.co.uk Best regards, Michael @ Vape UK.

Posted 3 years ago

“Ordered a bottle of shattered for next day delivery. Got an email stating guaranteed next day by 1pm. It didn’t turn up for another 3 days. Not happy.”

Helpful Report

Posted 4 years ago

“Watered down eliquid which makes me question the authenticity of the liquid! Perhaps it is because the juice manufacturer does not compensate for the nicotine shot however I have vaped litres of this liquid before without issues which is fairly worrying. This is the first and last time using this company...it is either extremely poor quality control or it is simple cloned liquid! I highly recommend you stay clear of this website.”

Helpful Report

Posted 4 years ago

“Delivery was okay but the coils I bought were awful. First one burnt out in half a day... The second one only lasted 4 days..”

Helpful Report

Posted 4 years ago

Sorry to hear you experienced an issue with the Freemax 904L Mesh Pro 2 coils you purchased from us. Following your review, we contacted you to attempt further troubleshooting on the matter but did not hear back from you. We are always here to help should you need us, on email or telephone. Kind regards, Michael @ Vape UK.

Posted 3 years ago

“Next day delivery pmsl”

Helpful Report

Posted 4 years ago

Hi Maria, Thank you for taking the time to leave us a review, I have looked into this for you and can see you chose the Tracked 48 service for your delivery which is a 2 day delivery time and not the suggested Next Day delivery option which is guaranteed next day delivery. The order you placed with us left on a Monday evening and was successfully delivered on the Thursday morning, within the time frame advised on our website with regards to the Tracked 48 deliveries taking up to 7 working days to be delivered. Kind regards, Michael @ Vape UK

Posted 4 years ago

“3 vapes were not fonctioning :(”

Helpful Report

Posted 4 years ago

“Great delivery speed and product looked great bud sadly it leaks through the airflow holes and the Tank doesn’t screw in to the base securely and continuously spins. I have emailed regarding my complaint and as of yet still not had a response. A little disappointing after the initial great service. Would happily re visit my review if issue gets resolved.”

Helpful Report

Posted 4 years ago

Hi Mark, Thank you for taking the time to leave us a review, I have been trying to contact you by email and phone since the 25th of May to hopefully arrange a replacement device for the one you have been experiencing issues with but I am yet to here back from you. Give us a shout on info@vapeuk.co.uk and we will get this sorted for you asap. Kind regards, Michael @ Vape UK

Posted 4 years ago

“Stilk waiting for shipment think you looking for a box to send them in.”

Helpful Report

Posted 4 years ago

“Ordered a vape from this company & paid for 48 hours delivery. It’s been over a week & not received any updates/indication as to when I will be receiving the vape. Can see they are happy to take the money out of my account though.”

Helpful Report

Posted 4 years ago

Hi Hayley, Thank you for taking the time to leave us a review, we emailed you when you placed the order with us as your card transaction failed our fraud screening software due to you not entering the address correctly. This error also meant we were unable to ship your order due to part of the delivery address not being present which would have meant your order wouldn't have made it to you after we shipped it. Vape UK.

Posted 4 years ago

“Smok Mesh coils were dodgy, 3 burnt out in 5 days.”

Helpful Report

Posted 5 years ago

Hi Josh, Thank you for taking the time to leave us a review, sorry you have had issues with the Smok coils you purchased. We have emailed you seperately to discuss this further. Vape UK

Posted 5 years ago

“First time I ordered from Vape UK I orderd 2 replacement bubble glass for freemax pro, but when recieved I got freemax fireluke so they dont fit, for how much they cost and the current situation we are in at the moment there no point returning but very disappointing, dosent give much faith in making further purchases”

Vape UK 2 star review on 11th April 2020

Helpful Report

Posted 5 years ago

“Yeah it’s rssesss sass Delivery did take a bit longer than expected, but with how things are that was expected,nice juice though and will be ordering again with you guys”

Helpful Report

Posted 5 years ago

“Hi, The quality of the atomisers (eLeaf) I bought were very poor. So far out of a pack of 5, 2 of them were completely unusable. I was careful when I put them in to allow time for the liquid to soak and kept the power low. But they were extremely poor and the experience was horrible. The third one is ok. I would send them back but I need the remaining 2 as no shops open due to lockdown. So have no idea if these will be of any use. Regards Pat”

Helpful Report

Posted 5 years ago

“It has been 8 days until I bought it but still waiting to get it so couldn't taste and I can't say anything about. I just know it's so expensive, if I can get my order, I will write another review " worth it" or "not"”

Helpful Report

Posted 5 years ago

“The Vape UK Nic shot seems to me that is not what it should be. It changes the taste of my liquid the same way as nic salts do but it should be 50/50 pg/vg, and there is no specification on the label on the bottle. I vape the same liquid for two years so I now exactly. I will not use it. Otherwise the experience was great, fast shipping, will buy again but not your nic!”

Helpful Report

Posted 5 years ago

“This is my second vaper,the first one was fine till i dropped it so got this second one, it keeps leaking and i cant find out from where the oil is comming from”

Helpful Report

Posted 5 years ago

“The vape in the box had a broken glass on it so I had to replace the glass instantly with the bubble glass and also one of the coils was already burnt out / not working”

Helpful Report

Posted 5 years ago

“Everything made a stinky vapour. I need something that doesn’t smell.”

Helpful Report

Posted 5 years ago

“I was actually sent the wrong product I ordered a 100 ml bottle strawberry muffin bottle of vape juice and I was sent something else it came on time but it wasn’t the product I asked for I was disappointed”

Helpful Report

Posted 5 years ago

“Bad support. Not very helpful and rude over the phone”

Helpful Report

Posted 5 years ago

Vape UK is rated 4.8 based on 11,291 reviews