“
Nathan customer service guy was very helpful. The survey at the end though couldn’t do it
”
posted 5 months ago
- Anonymous
“
Brilliant customer service team went over and above to sort my issue .There phone manner is to be admired wish all company’s would train this well
”
posted 5 months ago
- Fiona Coffey
“
I had an issue with a battery pack for my vax hoover.
Answered an online form and had a call back within an hour and sent out a replacement one within a few days.
Brilliant service.
”
posted 5 months ago
- David Burchell
“
I had occasion to contact VAX customer services regarding a split hose on Vax Spotwash which was purchased in Feb.
”
posted 6 months ago
- Rob E
“
I’m extremely impressed with the service I received and the length of the warranty.
”
posted 7 months ago
- Anonymous
“
My carpet shampooer broke down on Tuesday, it was sent off to vax and was returned to me on Thursday, 2 days later, repaired .Best customer service ihave experienced for a long time!
”
posted 1 year ago
- Marion Iris Tanner
“
I'm shocked to see so many negative reviews on here, Vax has been far and away the best customer service I have ever experiences across the 2 products that I have owned. I will never buy elsewhere if I can avoid it.
For reference, I own a vax standup vaccum and the spot wash duo pro.
”
posted 1 year ago
- ""
“
Excellent customer service rang on a Monday vax picked up Tuesday repaired and back to me Friday from customer service girl Natalie to technician Arek Muzyka great service than you
”
posted 1 year ago
- Anonymous
“
I have always found customer service staff very polite and helpful.
”
posted 2 years ago
- Mark Smith
“
The battery on our vacuum would not charge so i contacted customer service. Within 10 minutes the problem was sorted and a new one dispatched. Excellent service.
”
posted 2 years ago
- Anonymous
