Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,435 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 14th April 2025

Paul E

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very happy with this product at all . Was all fitted come to close the doors on the van and it's catching the ridges are to high and taking the paint off . So yesterday I took it to the body and asked if can adjust the doors and they did still catching on one of the ridges . And put the doors out of line so more money wasted . The body shop said the ridges are to high. So now I got to pull it of and waste more money on a other one”

Helpful Report

Posted 1 year ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 1 year ago

“Still waiting for our expensive delivery 😪”

Helpful Report

Posted 1 year ago

“The product purchased is not the correct part despite using the vehicle registration, unfortunately, I have found Vee Dub unhelpful in dealing with this matter and I haven't had my money returned or the product return instructions despite raising this issue.”

Helpful Report

Posted 1 year ago

Hello, We apologise for any inconvenience caused. If you could please email into support@veedubtransporters.co.uk and a member of our customer support team will be more than happy to assist with your issue. Vee Dub.

Posted 1 year ago

“Brought a set of roof rails and bars for my T4. Once they arrived they didn't fit well at all. I emailed and was told about them being faulty. Then sent me the address to return back, which I had to pay for. Then refunded for the bars and rails but not a full refund and didn't refund the shipping. I'm now over £40 out of pocket and no roof rails or bars.”

Helpful Report

Posted 1 year ago

“Will never use again. All in stock took over a week to arrive. Left on a Wednesday marked Next Day, Delivery promised by carrier twice Thursday, Friday, told on Saturday can delivery what we ain't got" by carrier! Then told after 3 days hadn't left Leicester! You can't get Customer Service, allways closed, Logistics never answer. Evan sales couldn't get on a Friday. Did get someone on messenger on the Friday, never heard from them again. Nice adds on Facebook, very poor service and delivery. First and last time using them. Oh yes, over delivered, advised, never got a reply!! Now keep getting plagued to leave feedback. Get a grip Vee Dub, don't ask for feedback that you ignore!!”

Helpful Report

Posted 1 year ago

“The £20 two day delivery cost through DHL to Scotland does not live up to the promise. Expect 7+ days”

Helpful Report

Posted 1 year ago

Hello, We have looked into your order and can see that this was placed on the 18th after our 2pm cut off point. This will have been processed on the 19th due to this and we advise a 2 working day delivery service however this is an approximation as stated in our terms and conditions; 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. I can also see from your support ticket with our logistics team that you were offered a 10% discount as a good will gesture. If this is something you would be happy with please reply to our teams email and we can get this set up for you. We do apologies for any inconvenience caused. Vee Dub

Posted 1 year ago

“Two week later I still haven’t received my items. I have been misled regarding postage and delays have been blamed on Royal Mail when this is not the case.”

Helpful Report

Posted 1 year ago

Hello Andrew, We do apologies for this. I have looked into our system and can see that you contacted ourselves in regards to this issue on the 20th April. Our logistics team have liaised with you in regards to this issue. Unfortunately we have to wait a certain time frame with Royal Mail before an item is deemed as lost. Now that this time frame has passed your issue has been passed over to our customer service team who will be setting up a replacement order up for yourself to be with you shortly. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“I can't give a score as still waiting 4 my parcel .it been 10 days since I placed my order. I think royal mail to blame.”

Helpful Report

Posted 2 years ago

Hello Robert, We do apologies for this. Unfortunately due to being courier dependent we can't always guarantee that orders will be delivered within the advised time frame. We have this stated in our terms and conditions 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. Time is not of the essence for delivery of any Goods under this Agreement. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“You sent the wrong stuff . You bombard me with too many emails”

Helpful Report

Posted 2 years ago

Hello Mark, We do apologise for the inconvenience. I can see you contacted us in regards to this issue on the 24th of March. Images were then provided by yourself on the same day and you were asked to return these free of charge. As soon as we received these on the 15th of April we contacted yourself to confirm a delivery address. Once this was confirmed a replacement order was set up and sent out for you. With regards to our promotional emails, we can see you have now unsubscribed so you should not receive these anymore. Once again we apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Ordered door mirror covers painted black came with orange peel effect which wasn’t part of the plan but hey ho! Obviously the painters aren’t very good at their job sadly. Also had a splitter very poor quality very flimsy Won’t be buying from here again”

Helpful Report

Posted 2 years ago

Hello Mark, We do apologies for this. I have looked into our system and can see that you contacted ourselves in regards to this issue on the 8th of March. On the 9th of March we asked you to send these wing mirror covers back to ourselves free of charge for inspection. We are still awaiting the return of these wing mirror covers to proceed further with this issue. Once again we apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“I wasn’t delivered what I ordered!! The order was two air fresheners I got one, which was not (vee dub air freshener) which I wanted. Also window cleaning product. Show a spray nozzle attached to bottle on picture. I got just the bottle. Even costumer services said they would sort this. That didn’t ☹️ out of pocket really!!!!”

Helpful Report

Posted 2 years ago

Hello Leigh, Apologies for this. Could you kindly reply to your support ticket, 97216 and a member of our support team will be able to assist you with regards to this, as they are awaiting your response. Vee Dub Team.

Posted 2 years ago

“one pack of mud flaps no screws, can't be that difficult. Rear mud flaps look very bent haven't tried fitting them yet because of the delays in not receiving screws.Not very impressed. Peter Lewis”

Helpful Report

Posted 2 years ago

Good morning Peter, We are sorry that the screws were missed from your original order. We can see that they were sent out to you via Royal Mail and should have arrived to you by now. If they have not, please contact us on the email support@veedudtransporters.co.uk Vee Dub Team.

Posted 2 years ago

“I still haven't received my ordered”

Helpful Report

Posted 2 years ago

Hello Innes, Many thanks for your comment and we are sorry that your order was delayed in arriving to yourself. Unfortunately this was due to Royal Mail strike action which had a huge impact, we can see that your order finally arrived to you and we wish you all the best. Vee Dub Team.

Posted 2 years ago

“Ordered items on Black Friday sale and still waiting”

Helpful Report

Posted 2 years ago

Hello Ashley, We have looked into this for you and can see that you received your order on the 13/12/22. Apologies for the delay, this was due to the Royal Mail strike. Vee Dub Team.

Posted 2 years ago

“Hi , I am still waiting for my delivery . Over 10 days now since I had an email saying it was on its way . Hope you can help . Many thanks”

Helpful Report

Posted 2 years ago

Good afternoon Janet, Royal Mail is one of our main couriers, we are expecting that a significant amount of deliveries will be affected by their industrial action, unfortunately this is out of our control. We are unable to process your order through their system any quicker. Their Strike Dates at the end of last month were 24/11 / 25/11 / 30/11 / 1/12, they also have future strike dates of 9/12 / 11/12 / 14/12 / 15/12 / 23/12. We anticipate that this will impact our customers orders/ tracking detail(s) for a number of weeks. Whilst some of our customer have received their goods on time or with a lesser delay, a small number of our customers have experienced more lengthy delays. We ask for your patience and understanding while Royal Mail work hard during their strikes to ensure that our customers receive their orders as quickly as possible. We sincerely apologise for the inconvenience caused on their behalf. Vee Dub Team.

Posted 2 years ago

“Product took longer to arrive,post office fault not Vee Dubs. Product was packed damaged during assembly it fell apart on opening plastic bag and was not used only pieces put together with the old original one to get me over the problem. Shoddy item wouldn't buy again. The star rating is for the product not Vee Dub”

Helpful Report

Posted 2 years ago

Hi Terry, Many thanks for your feedback. We can see that you haven't contacted us to report the issue, could you kindly email support@veedubtransporters.co.uk along with your order number and a member of our customer services team will be able to assist you with regards to this. Apologies for the inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Not at all happy with this product. (T5/T5.1 Side Pillar Decals - Gloss Black). The one on the front door is a reasonable fit but the one on the sliding door is much the narrow and ended up with a white strip down either side. Not the look I was looking for at all. I ended up removing them.”

Helpful Report

Posted 2 years ago

Good afternoon Michael, Apologies regarding this. We have taken a look in our customer services department and cannot find any correspondence from you with regards to this issue. Could you kindly email support@veedubtransporters.co.uk with your issue along with your order number and a member of our support team will be able to assist you with this. Vee Dub Team.

Posted 2 years ago

“Mud flaps two weeks to arrive, rear door seal wrong as it’s a 1200mm to short. And to many emails asking for feed back.”

Helpful Report

Posted 2 years ago

Good afternoon Evan, Apologies for the delay in receiving your goods, we can see that a replacement order was dispatched to you. With regards to the door seal being too short, could you kindly contact our customer services team on the email support@veedubtransporters.co.uk and a member of the support team will be able to help you. Vee Dub Team.

Posted 2 years ago

“Very efficient”

Helpful Report

Posted 2 years ago

“I purchased the electric window kit was missing another of parts rang to see what could be done was asked to email no answer to get missing parts very unhappy now have no working windows in my van as the mechanic fitted what was there then came to fit the rest and it was not there would like a refund”

Helpful Report

Posted 2 years ago

Good afternoon James, Many thanks for your comments. We have taken a look in our customer support system and cannot find any correspondence from you and this is why you have never received a reply from us. Please email support@veedubtransporters.co.ukalong with your order number and a member of our customer services team will be able to advise you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

Vee Dub Transporters is rated 4.7 based on 5,435 reviews