Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,435 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Tell us how Vee Dub Transporters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vee Dub Transporters 5 star review on 14th April 2025

Paul E

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a gear knob cap for my new T6.1 five speed manual. It doesn’t fit .”

Helpful Report

Posted 1 year ago

Hello, We apologise for any inconvenience caused. If you could please email into support@veedubtransporters.co.uk and a member of our customer support team will be more than happy to assist with your issue. Vee Dub.

Posted 1 year ago

“The order came on time as expected and the curtains themselves are of really high quality. As for the fixings the screws were extremely poor quality. The add mentions they are self tapping - this was not the case but not a problem as we had a drill to pre drill needed holes. However 3 of the heads of the screws came off completely leaving these stuck in the van metal. We had to purchase new fixings following this and make additional holes in the rails. It has now left permanent damage to the metalwork of the van luckily the rails cover it. The front window insulated screens are again of good quality. One has a small tear in the silver foil side. This is minimal and won’t effect use, However again expect things to be free of damage. Apologies for the negative review however I must be honest”

Helpful Report

Posted 1 year ago

Hello Lorraine, We are sorry to hear this. I have looked through our system and cannot see any correspondence with yourself in regards to these issues. If you could email in to support@veedubtransporters.co.uk a member of our customer support team will be more than happy to help. We do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Front mud flaps not very secure, plastic clips can easily pull out,”

Helpful Report

Posted 1 year ago

Hello, I have looked into our system and can see that you had contacted ourselves on the 30th of April regarding this issue. Our customer support team have been liaising with you and you have recently replied to ourselves. Unfortunately we are experiencing very high volumes of emails over the bank holiday weekend but please be assured that a member of our team will be back in contact shortly. We do apologies for the inconvenience caused. Vee Dub.

Posted 1 year ago

“Items received damaged wrong items. had to wait another week fir replacement very slow replies”

Helpful Report

Posted 1 year ago

Hello, We do apologies for this. I have looked into our system and can see you had originally contacted ourselves on the 29th of March with images of the issues with your order. On the 30th of March our customer service team replied asking for the best date for a swap over to take place. A day was then confirmed and then we asked for a confirmed address. Once this was confirmed the swap over was set up to take place after the long bank holiday weekend. I can see from this that your new order should now be with yourself, if you have any issues with this order please to not hesitate to contact us by emailing support@veedubtransporters.co.uk Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Ordered a windscreen seal for my t5 as it stated a perfect fit don’t need tools! Only to fit to find it was 3 half inches too long!”

Helpful Report

Posted 2 years ago

Hello, We do apologies for this. I have looked through our system and cannot find any correspondence with yourself. If you could email support@veedubtransporters.co.uk with some images of the issue you are having along with your order number and a member of our customer service team will be able to look into this for yourself. We do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Sent partial order. Expensive delivery and had to wait 5 days and another 5 days for the rest of the order”

Helpful Report

Posted 2 years ago

Good afternoon Dorin, We are sorry that part of your order was missing. We can see that your replacement order was dispatched via Royal Mail Tracked 48 HR Service and delivered to you 3 days after it was dispatched. Apologies for the delay as this was down to the courier. We take on board your comments and apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Unfortunately, VeeDub Transporters use(d) Royal Mail for delivery. At £10.99 it's a high price for delivery these days, but it was for a 48hr / Two business day tracked service. Sadly it took 7-8 business days, 11-12 total which is just not good enough for the price or service paid for. No issues with the website, customer service were excellent and super responsive & helpful, and the product arrived eventually exactly as advertised. It's just the choice of courier, and delivery charge for a service which I didn't receive in the end which affects the score given. As a comparison I'd ordered a similar sized/weighted parcel from Van Style, paid £6.99 for delivery, and received it 3 days after ordering - this all happened in the time it took RM to collect the parcel from Vee Dub Transporters let alone ship it up to Edinburgh. Unlikely to shop here again unless the delivery set-up changes.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your feedback. Your order was shipped with Royal Mail 48HR Tracked as a pre ship on Monday 6/3/23 for collection the following day from or warehouse. Although we ship out our goods with this service ,we rely on Royal Mail to follow it through and unfortunately on this occasion it has not happened for you. We can see that your order was delivered to you on the 13/3/23. We apologise for any inconvenience caused to you. Vee Dub Team.

Posted 2 years ago

“NOt had any problems before with this co. and always quick delivery but this vinyl seemed to be shown on the rear window of a converted van however now its here its too small.”

Helpful Report

Posted 2 years ago

Hello Richard, Could you please email support@veedubtransporters.co.uk and a member of our customer services team will be able to assist you with this. Many thanks Vee Dub Team.

Posted 2 years ago

“To be honest these curtains were a nightmare to fit, the bottom rail went ok but the top was way out of shape, so much so I thought this was the wrong item, it was nearly 2” shorter than the bottom rail which I couldn’t see why, I spent ages trying to un straighten the over bent ends to get the top rail to look anywhere close to fitting , I nearly gave up as I still don’t think I received the correct part but after 2 hours I got it somewhere handy to fitting, Iam an engineer so know about speeds & feeds in drilling & drill bits but this product was so far out of actual fit this isn’t a DIY fit product for the average person, take no notice of the You tube video as the reality is not close, for the price Iam disappointed as it was so far out of tolerance. Regards Andy”

Helpful Report

Posted 2 years ago

Good morning Andy, Many thanks for your feedback and we are sorry to hear this. The top rail for the sliding door is shorter than the bottom rail, with regards to fitting the aluminium rails are durable & come pre-bent for each window (in some circumstances small adjustments may need to be made) We have taken a look in our customer services department and cannot find any correspondence from you with regards to this issue. Could you kindly email support@veedubtransporters.co.uk along with your order number and a member of our team will be able to assist you with this. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“I was disappointed with my experience with Vee Dub. The order was delayed in processing and then again in delivery. I had an issue with the mirror bush I had bought and tried to contact customer services only to be told by sales that I had to email, there is no telephone support at all. I asked in my email for a call and left my number but instead, I got a 1 line email that completely missed the point of my question. Finally, the cost of the offside mirror lower (genuine VW part) was almost exactly double the cost of the same item from my local VW main dealer. I am not saying never to use them but definitely do your homework first and ask any questions you need answered before you buy.”

Helpful Report

Posted 2 years ago

Good afternoon, Many thanks for your feedback and we are sorry that you are not satisfied with the service you have received. The process that you were advised with regards to email our support contact was correct as we are an e-commerce company and issues are dealt with in a faster time frame. Your order was placed after our cut off point and was dispatched within the 2 working day service however Royal Mail had delayed your order, apologies regarding this. We apologise for any inconvenience caused to yourself. Vee Dub Team.

Posted 2 years ago

“The vouchers arrived very quickly in time for my son's birthday but unfortunately all the items he would have liked to exchange them for were out of stock so I'm not sure he will be able to use them.”

Helpful Report

Posted 2 years ago

Good afternoon Heather, Many thanks for your comments. The gift vouchers will not expire. With regards to products being out of stock, you may call us on 0116 3266460 or submit our contact form as below and we will get back to you with the relevant information. https://www.veedubtransporters.co.uk/contact-us/#contact_form All the best, Vee Dub Team.

Posted 2 years ago

“Not received, I have asked twice how my light was sent (DHL or Royal Mail) however I haven’t had a reply? All I want is to know when I will receive my light??”

Helpful Report

Posted 2 years ago

Good afternoon Scott, Apologies regarding this. Your order was dispatched via Royal Mail, however due to strike action they had huge delays which was out of our control. We can see that your order has now been delivered. Once again, apologies regarding this and for the inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Still waiting for my order”

Helpful Report

Posted 2 years ago

Hi Paul, Apologies for the delay in receiving your order. This was due to the Royal Mail strike action, we hope everything is ok for you now. All the best, Vee Dub Team.

Posted 2 years ago

“Ordered curtains for my t4 top rail was bent and wasn't the right size 4inches to long had to cut down to match the bottom ordered black but got grey curtains and they are way to big definitely not the right size curtains to long and to wide disappointed as I'd ordered before had no problem”

Helpful Report

Posted 2 years ago

Good afternoon David, We are sorry to hear this. We do advertise on our website in the product description that the aluminium rails are durable & come pre-bent for each window (in some circumstances small adjustments may need to be made) Could you kindly contact our customer services department to assist you with this, the email to send to is support@veedubtransporters.co.uk Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Twice I have contacted you reference an item I bought as it was wrong and asked if there was another that would fit , I got a reply from Megan who said she would pass my query on and another reply from a male ( can’t remember name) who asked a cpl of questions then nothing . Not very good customer service to be honest and I’ve wasted £65 pound . Your item descriptions need to be more clear as the dashboard kit I ordered for my T5 shows different pictures for the gloss black version and carbon fibre one .”

Helpful Report

Posted 2 years ago

Good morning Michael, We are sorry that you are not happy with the dashboard kit. We have taken a look in our system and can only find the original correspondence from a member of our sales team after you emailed us with your concerns. Megan replied to you as below Good morning Michael, Thank you for your email. We are sorry that you are having a problem with your dashboard kit. Could you please reply to this email with your order number and also send over some images of the issues you are having and we will of course look into this for you. We have never received a reply to this email, support ticket number 88739. If you could kindly reply to your support ticket and a member of our customer services team will be happy to help you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Not happy, ordered 2 things one was delivered, queried the other and was told it was lost in transit?. Delivery took ages”

Helpful Report

Posted 2 years ago

Hi Nicholas, Apologies that your order was lost in transit. Unfortunately we are dependant on couriers and goods do become lost in transit. We can see that once you contacted us to enquire to where your order was on Friday the 9th of September we investigated this and once we established that your order was lost we replaced your order for you on Monday the 12th of September. You requested your goods to be delivered after the 19th of September as you were away. Once again, apologies regarding this and for the inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Nothing wrong with the item but I had to pay £3-4 for posting a piece of paper. Rip off”

Helpful Report

Posted 2 years ago

Good morning Teresa, Many thanks for your comments, however, the delivery charge was for Royal Mail 48 hr tracked service for the Rear Badge Inlay. We are sorry you feel this way. Vee Dub Team.

Posted 2 years ago

“The hood bra itself is good quality but unfortunately the length of string provided was way too short and wouldnt go through the last three loops let alone tie off and we followed the video onsite to make sure done in correct order. Also felt tight even after leaving in the sun prior to fitting.”

Helpful Report

Posted 2 years ago

Good afternoon Lisa, We are sorry to hear that you are not happy with our T5 Plain Black Bonnet Bra. I have taken a look in our customer services department and I cannot find any correspondence from you with regards to your issue. Could you kindly email support@veedubtransporters.co.uk a member of our customer services team will be more than happy to help you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“I’m afraid I was very disappointed with the quality of the seal. Unfortunately I didn’t even check it before I had it fitted. I assumed it would be the same as the original one. It’s very flimsy hardly any thicker than balloon thickness. The original is a solid rubber seal.”

Helpful Report

Posted 2 years ago

Hi Anne, We are sorry to hear that you are not happy with our T5 Side Door Seal for the Sliding Door. If you could please email support@veedubtransporters and a member of our customer services team will be more than happy to advise you. Apologies for any inconvenience caused. Many thanks Vee Dub Team.

Posted 2 years ago

“Took 8 days to deliver by post one small item. In the meantime bombarded me with ads for other products. Not impressed!”

Helpful Report

Posted 2 years ago

Good afternoon Alan, Thank you for your comments. We have taken a look into this for you and we are sorry for the delay in your order arriving to you. Although your order was delayed by one day from leaving us, due to Royal Mail not collecting from us because of the heatwave, Royal Mail took 3 days to deliver your goods which is out of our control. Apologies regarding this. Vee Dub Team.

Posted 2 years ago

Vee Dub Transporters is rated 4.7 based on 5,435 reviews