Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,435 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 14th April 2025

Paul E

Vee Dub Transporters 5 star review on 6th April 2025

Paul T

Vee Dub Transporters 5 star review on 25th March 2025

Simon C

Vee Dub Transporters 5 star review on 24th March 2025

Keeley M

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product but not had time to fit. Online ordering only lets you know the shipping cost at the end of the transaction. I paid for Fed Ex delivery only for them to miss the promised delivery day. No offer of compensation for the delay.”

Helpful Report

Posted 1 year ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 1 year ago

“Ordered an item from a competitor at exactly the same time. Their carriage was half the price of yours and turned up next day with an hour window delivery time. Where as your delivery was 3 working days and turned up unannounced, not impressed I’m afraid”

Helpful Report

Posted 1 year ago

“Products are very good .......... bit unfirthis time has been some issues with bits ordered. Delays etc . But spoke with custservices and hopefully all sorted . It won't deter me from ordering again .”

Helpful Report

Posted 1 year ago

“Told delivery was to be made Fri - only 2 windows out of 8 things ordered arrived. Rang and told would arrive next day. Didn't. Emails are very slow to be answered, sometimes days. Wind deflectors don't appear to fit - still waiting on support to contact me to advise (T6.1)”

Helpful Report

Posted 1 year ago

Hello, We do apologise for the inconvenience caused. I can confirm that our customer service team had replied to your email on Wednesday 6th September asking for some images of the issues you are having. If you could please reply to this email and our team will be more than happy to help. Vee Dub.

Posted 1 year ago

“So we purchased a full set of 5 curtains for our T5 van but only 4 of the curtains turned up in the delivery . Although the 5th curtain was dispatched promptly it didn’t arrive in time for the start of our road trip, not a major problem but annoying none the less . The tailgate kit should be provided with a fitting guide as it wasn’t a simple job to fit around the rear wiper motor cover. The end caps for the rails were wrong , I had majority left hand and not enough right handed so had to cut and adapt them to fit. Having said this , the quality of the items are excellent and they look great . Dave”

Helpful Report

Posted 1 year ago

“The flooring I ordered I couldn’t fault it was a great product. Exactly what was advertised. Unfortunately the courier they use isn’t very good failed to deliver even though people where in the house, no card left nothing,then got a phone call saying they would be back round same day to deliver it. They didn’t turn up and close at 18:00 so you can’t ring them. This was a Friday and when I did get in touch with them on Saturday, they don’t do deliveries on a Saturday or Sunday.”

Helpful Report

Posted 1 year ago

“I was disappointed with colour of seat covers as black not grey as appears on website!! Eventually customer service came up with full return for us and did their best to resolve the problem. So can only give score as 3 as the stealth and Aztec covers still appear as silver or grey on web.”

Helpful Report

Posted 1 year ago

Hello, We do apologise that you were unhappy with the seat covers received from ourselves. We are glad we could find a resolution for yourself. Once again we do apologise for any inconvenience caused. VeeDub.

Posted 1 year ago

“Quick service and reply relevant to my queries about the product and the fitting although the after-sales replies gave me the feeling of a valueless customer. The attitude of they do fit and it's a marketing error why parts of the kit are different from the Web photos came across as it's solely my fault, I feel it's a shame as the parts I have bought from them have been good quality.”

Helpful Report

Posted 1 year ago

“Bits missing from the kit”

Helpful Report

Posted 1 year ago

Hello, We apologise for any inconvenience caused. If you could please email into support@veedubtransporters.co.uk and a member of our customer support team will be more than happy to assist with your issue. Vee Dub.

Posted 1 year ago

“They have been very responsive to my problem with a quick reply ,”

Helpful Report

Posted 1 year ago

“Having previously bought an electric window kit years ago it eventually failed, no problem. Ordered another one and fitted but it won’t fit into the available space between the door card and the internal metal of the door, it’s a different design which is bigger, the only option I now have is to remove a small section of the internal door structure to get it to fit on both sides.”

Helpful Report

Posted 1 year ago

Hello Max, We apologies for any inconvenience caused. If you could please email into support@veedubtransporters.co.uk and a member of our customer support team will be more than happy to assist with your issue. Vee Dub.

Posted 1 year ago

“Purchased a set of wind deflectors that are great no problems at all and look spot on, unfortunately also purchased a set of coloured grille upgrades too that look to be not manufactured to the same spec as the original’s so wouldn’t engage with the bumper properly. I did email you and the response was that the bumper needs to be removed to fit the trim. I would disagree so the only reason I would not give a 5 star rating. I now have a T6.1 with only 2 of the grilles changed.”

Helpful Report

Posted 1 year ago

Hello Steve, Thank you for your review. I have looked into our system and I can see our customer support team have recommended the best way on how to fit these grille trims, if you could give this a go and reply to your support ticket with how you get on this would be much appreciated. Vee Dub.

Posted 1 year ago

“Weren’t very helpful when I ordered wrong part”

Helpful Report

Posted 1 year ago

Hello David, I have looked into our system and cannot see any correspondence with yourself other than the returns form that has been filled out. If you could please email into support@veedubtransporters.co.uk and a member of our team will be more than happy to help. Apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“My fault but wish i asked if mirror would fit electric/heated,it didn't, hassle i went through to make it fit🤬 would have been good to know it wouldn't fit in first place, wouldn't have ordered otherwise,live and learn i suppose.”

Helpful Report

Posted 1 year ago

Hello Keith, Thank you for your review. We have looked into your order and can see that a Manual Wing Mirror Glass was ordered. If you are not completely happy with the product please fill in our returns form which I have attached the link for below. https://www.veedubtransporters.co.uk/returns-authorisation-form/ We do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Good products. Not impressed with the postage costs. £6.99 for 2 day delivery but took 6 days to arrive.”

Helpful Report

Posted 1 year ago

Hello Stephen, I have looked into our system and can see you contacted us with regards to not receiving your order on time on the 15th of April. Our logistics team looked into this for yourself and got back to you with an answer on Monday morning. Unfortunately with our company being courier dependant we cannot guarantee that items will be delivered within two working days. This is in our terms and conditions stating the following; 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. Time is not of the essence for delivery of any Goods under this Agreement. We do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“No problem with the products I have purchased. What lets you down is the delivery company you use. Twice I have ordered and both times I have had the same email off them about a problem with the parcel and a delay delivering it. I am sure I am not the only one being let down.”

Helpful Report

Posted 2 years ago

Hello Robert, We do apologies for this. Unfortunately due to being courier dependent we can't always guarantee that orders will be delivered within the advised time frame. We have this stated in our terms and conditions 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. Time is not of the essence for delivery of any Goods under this Agreement. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Need improving”

Helpful Report

Posted 2 years ago

Hello Ash, I have looked through our system and cannot find a correspondence with yourself regarding any issues. If you could email into support@veedubtransporters.co.uk with your issue one of our members of staff will be able to look into this for you. We apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Review of barn door spoiler (painted). The product was well colour matched and appears to be well made. the reason I have marked this down is that it is not made clear that the product is not supplied without solid fixings, templates, instructions or adhesive. Rather it is only suggested that you "bond" it to the vehicle, If I had seen this before purchase I probably wouldn't have bothered, as I have heard that without solid fixings, they are liable to come off at motorway speed.”

Helpful Report

Posted 2 years ago

Hello, I can see you contacted us on the 15th of March regarding this issue and I can see my colleague had replied the same day stating that with this barn door spoiler it is stated in the product description This Spoiler bonds to your twin door using a suitable spoiler bonding adhesive that can be found here. Kit Contents: 1x Pre-painted rear spoiler. We do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“Hi Team, I’m missing some air fresheners from the order 454065 and also the auto light switch doesn’t illuminate when on rear for lights?”

Helpful Report

Posted 2 years ago

Hello Toby, We are sorry this has happened. We can see that you have contacted our customer services team on ticket number 98848 and they are waiting for a reply from you. If you could reply to your support ticket and a member of our team will be able to assist you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Just upset how they never sent my order out in time and now am 1 week behind on work. Disappointed how long it’s took.”

Helpful Report

Posted 2 years ago

Good afternoon, Many thanks for your comments. We have looked into this for you and can see that you had contacted us to advise that part of your order hadn't arrived to which we have replied to you to advise we will issue you with a replacement for this. We are awaiting your reply to your support ticket 97790 asking you to confirm the delivery address, once you have confirmed this, we shall issue the replacement for the flooring. We look forward to hearing back from you to have this all resolved. Apologies for any inconvenience caused. VanPimps.

Posted 2 years ago

Vee Dub Transporters is rated 4.7 based on 5,435 reviews