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Verisure Reviews

3.3 Rating 101 Reviews
F
Happiness Grade
Read Verisure Reviews

About Verisure:

Verisure is the leading provider of professionally monitored alarm systems in Europe and Latin America, with over 5.5 million customers worldwide.

Verisure alarms offer you all round protection and control over your security anytime, anywhere.

We Detect Earlier — Our advanced technologies detect any potential intrusion before it takes place.

We Respond Faster — Verisure's 24/7 human-monitored alarms have an average response time of just 20 seconds.

For urgent customer support inquiries, please call 0333 200 9000.

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F

Refund - Difficult

20.00%
Industry Average
Our device became faulty whilst away for 2 months. They tried calling us twice whilst abroad, on our return I asked for compensation for the 2 months my house was not alarmed. They Saif they can't refund.... WTF
posted 6 months ago - M
After three attempts of them coming to try to fix the system with no success I called to cancel and have a refund.
posted 11 months ago - Anonymous
I cancelled my contract within 90 days & still waiting for a refund of £587 the system was removed on 16th January 24 & when I contacted customer service I was told everything would be put back in my account. But no still waiting lies after lies
posted 1 year ago - Anonymous
Trying to get a refund is like pulling teeth fobbed off when u ring been waiting nearly a month absolute joke liars after liars took there money quick enough
posted 1 year ago - Anonymous
Awful support and very pushy sales team. Constantly have to chase them and a month later still waiting for a refund after cancelling.
posted 6 years ago - D T