Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, easy to use and reliable service”

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Posted 2 years ago

“We are satisfied with our choice. The storage place was so close to the train station, this was perfect for us we managed to do some shopping and go direct to the airport. The owner of the storage place was very nice and we felt secure to leave our luggage in the shop. In our next trip to NYC we will use again this option for sure!”

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Posted 2 years ago

“Easy and well working!”

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Posted 2 years ago

“What a great and secure service. We left our two bags for the day while we explored Vancouver and would recommend Vertoe to everyone. This office is open 24/7 so it’s so convenient.”

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Posted 2 years ago

“Awesome service!”

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Posted 2 years ago

“Quite easy to use , the lady at dry cleaning store in Washington that I used was very conscientious about checking my code and id and photographing the security tag. Very happy to leave my gear with her whilst I went site seeing.”

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Posted 2 years ago

“Rocket Mart on 2nd Strret near Pioneer Square in Seattle is a bodega or convenience store with a real nice and helpfull staff. Luggage dropoff and pickup was easy and the store has everything you to need to stock up for a day of sightseeing or just snacks for the airport. They opened at 9am but I got off my cruise ship by 645am. Fortunately, the coffee shop down the street opens at 7am so I hung out and got work done on my computer until the store opened. After a day of sightseeing, the store was a block away from the train staion for the airport and the 39-minute rode cost me $4. The store that watchedd myluggage, Rocket Mart, was walking distance from major attractions. Another great feature about Virtoe is I was able to change my storage times and location without a fee. I had to leave the ship four hours earlier than planned, so I had to find a place that opened earlier and was near a coffee house open early. I was able to modify my reservation while waiting in line for cruise ship immigration and customs process.”

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Posted 2 years ago

“Business owner very nice. We dropped off luggage and picked up when we were ready. Luggage left out behind counter of business which was concerning but nothing happened and everything was as it was.”

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Posted 2 years ago

“If you're un the city for the day is very practical, i got to move around knowing My bag was safe, amazing service”

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Posted 2 years ago

“Really easy to store my luggage, friendly staff at the location.”

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Posted 2 years ago

“Courteous, professional, timely and very helpful staff at Vertoe Toronto at 93 Peter Street location. My luggage was stored for a day and in pristine condition upon pick-up. Highly recommend.”

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Posted 2 years ago

“Easy to use and great service!”

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Posted 2 years ago

“At first I was hesitant with the system, but my impression since I left the luggage was very good. The staff was very nice and the luggage was well stored, with a secure and professional system. I would repeat without a doubt.”

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Posted 2 years ago

“So close to Space needle and transportations. The employee was very kind. Perfect !”

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Posted 2 years ago

“Vertoe is the service you knew you needed, but didn’t know existed. Super easy to use and reasonably priced, Vertoe made a leisurely day in NYC after work meetings enjoyable by not having to haul a suitcase around.”

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Posted 2 years ago

“Very convenient and easy/efficient service. Was looking for somewhere to store my bags in downtown Denver as they no longer have storage facilities available at the airport. This popped up and everything was very smooth, from the beginning of the process to the pickup. They also had instant chat support I used as I had a few questions at the outset. I would definitely recommend it.”

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Posted 2 years ago

“We left 3 pieces of luggage and the guy that helped us was so nice we left them around 2 pm, and picked them up at 11 pm, he never asked us about the tip that a lot of people here is writing about, again this guy was so nice and we even bought some souvenirs. We will do it again without a doubt.”

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Posted 2 years ago

“Stellar service!”

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Posted 2 years ago

“I was most impressed by the efficiency of the people who helped me with the luggage. I felt at ease that ny bags were taken care of as I continued to do what I needed to do rather than to lug my heavy luggages around. Our bags were tagged and the shopowner reminded us to take a photo of the tags so that we may refer to it easily later. The service rendered was reasonable and affordable.”

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Posted 2 years ago

“Simple, nous avons laissé nos valises pour l’après midi sans problème à signaler”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews