Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Un lugar muy cerca del aeropuerto y seguro y gente amable”

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Posted 2 years ago

“Amazing, simple using”

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Posted 2 years ago

“We were given a location and it was closed on July 1 but using the chat they credit my account and gave us a new location very happy with service”

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Posted 2 years ago

“All went perfectly although the bags were not sealed as indicated on the website, so one could not hold any evidence that the bag has not been touched.”

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Posted 2 years ago

“Super easy! Drop off was simple and quick. They gave us tamper proof luggage zip ties with an identification number on it. We took a pic of the number and headed out for our day! Came back when it was time to leave. Showed them the pic, they handed us our bags and we were off! Will definitely use this again when needed! So simple! So affordable!”

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Posted 2 years ago

“excellent no-hassle bag drop highly reccomend”

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Posted 2 years ago

“Very convenient and nice service.”

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Posted 2 years ago

“The baggage storage was convenient and worked well.”

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Posted 2 years ago

“Easy, convenient and secure”

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Posted 2 years ago

“Strutture in posti strategici e comodi. Personale che aderisce all'iniziativa sempre gentile e disponibile.”

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Posted 2 years ago

“Very clean location (tattoo and hemp store) and good directions”

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Posted 2 years ago

“Everything fine.”

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Posted 2 years ago

“Very easy booking. Good storage. But very expensive when you need it only for 2-3 hours”

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Posted 2 years ago

“The process was simple. Our location did not have a ramp so we had to carry heavy luggage up and down 5-6 steps. Storage area was fine and luggage was well taken care of.”

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Posted 2 years ago

“Thank you for keeping our backpack safe for the day!”

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Posted 2 years ago

“The location of the facility was fairly convenient, but when I went to pick up my bags after only 2 hours they were both very cold and one was completely soaked on the bottom half, like they were stored in a walk-in refrigerator. Employee dropped the bags to us and walked away, no confirmation they were ours.”

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Posted 2 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 2 years ago

“Super ohne Probleme. Hingebracht Zettel mit Nummer bekommen und dann irgendwann wiedergekommen Nummer gezeigt und meine Tasche wiederbekommen.”

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Posted 2 years ago

“Very easy to use! Location was convenient for baggage drop off and really helped my partner and I make the most of our day after a red eye flight before our late afternoon hotel check-in time.”

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Posted 2 years ago

“Very helpful to have a safe storage spot while we explored the city.”

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Posted 2 years ago

“Very friendly and helpful. Will come again.”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews