Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process. Our luggage was stored safely until we checked into our Airbnb. The staff at Cumberland Transit was friendly and helpful. Will definitely use again!”

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Posted 2 years ago

“So convenient while waiting in Austin for a few hours! Highly recommend!”

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Posted 2 years ago

“The lady on the desk in the shop was very pleasant and clear. On collection, the man was equally helpful. good service all round.”

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Posted 2 years ago

“Quick and easy. 100% recommend. Will use again.”

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Posted 2 years ago

“everything was very good. people did treat us very well and were attentive to us.”

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Posted 2 years ago

“I used this site to find a place and make a reservation to leave my luggage in Washington DC for a few hours. Everything went well! I recommend!”

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Posted 2 years ago

“She was very kind, welcoming, and clear!”

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Posted 2 years ago

“This was the best experience that we could ever have. I was worried about how to visit Boston for the day after getting off my cruise ship. We booked with Vertoe to store our luggage and it was wonderful! Our bags were safe and were secure the whole time. I would not book with anyone else but Vertoe. Thanks for a great option.”

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Posted 2 years ago

“We are very pleased with the service. The people who take care of our luggage has a system to identify the owner and are very kind.”

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Posted 2 years ago

“Todo perfecto”

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Posted 2 years ago

“Very useful service. No problems finding the place. Drop off and pick up easy. Thanks”

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Posted 2 years ago

“Excelente”

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Posted 2 years ago

“David made all my inconveniences worthwhile. Super close proximity to the Long Island Railroad to pop over from JFK and then onwards to Manhattan. So kind. So helpful. Such a wonderful person. The only reason I didn’t give a 5-star rating is I want to be honest about a few other things. The neighborhood is not for the wary traveler. The store front is poorly marked, the interior has a lot of room for improvement. The company that manages Vertoe (not David the awesome local guy) should make them easier to find online and the confirmation email should have the correct contact information (I let David know). Thank you David. I would have been stuck without you. You made me feel extremely comfortable with you watching my bags. Keep up the great work my friend!”

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Posted 2 years ago

“Good service at the vertoe, kindly attention and safe place for the bags.”

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Posted 2 years ago

“It saved us dragging our luggage around Rome! The location we found was ok but difficult to get the luggage to. People serving us were polite.”

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Posted 2 years ago

Hello Anna, Thank you for letting us know about this. Your feedback helps us do better. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 2 years ago

“It was my first time using this service. Had to check out of the Boston Park Plaza by noon but our flight out of Logan airport wasn’t until 8pm. Used this service to store 2 large suitcases. The owner of the store was friendly and professional, even made sure we knew all the best ways to the airport. I would definitely recommend this location to others.”

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Posted 2 years ago

“It was fast and easy to make a booking; find the storage and leave/have my luggage back. The service has allowed me to use my some free hours on a Friday afternoon and visits some touristic places. For sure recommend it.”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Affordable, fast, efficient, convenient and secure”

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Posted 2 years ago

“Really easy and information was clear”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews