Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pésima atención de Pandoree Cafe, los empleados te atienden mal, te miran feo y no quieren pasarte las maletas cuando las necesitas y te ignoran. Jamás volvería, pesimo servicio.”

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Posted 3 years ago

“very good!”

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Posted 3 years ago

“Convenient to port authority and bags tagged and kept safe and sound.”

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Posted 3 years ago

“Do NOT rent their storages for your luggage. Don’t book to pick up things late at night. They said they’ll be open at 3am, I went to get my luggage at 3am and it was closed. I flew back to Washington DC without my clothes, laptop (I need for work) my medicines. among other things. Now I have to pay FedEx or UPS to ship my items. Hundreds of dollars.”

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Posted 3 years ago

“Easy checkin and checkout. Very good location. The only problem was that the location was mentioned as being close to Air Space museum but it was not close to the location. I had to take an Uber to get the Mall. This is not an issue with location but the software that mentioned it was close”

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Posted 3 years ago

“This was our first experience so I was a little unsure of the security of our bags. We ended up with a great local shop owner who was very trustworthy. Also, we made a booking error and Vertoe was great with customer service and refunded us even though we were past the window. Will use again!”

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Posted 3 years ago

“Very convenient”

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Posted 3 years ago

“Easy and great! Will use again.”

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Posted 3 years ago

“Very easy to setup an account and book a place to leave my baggages safe. Price was ok, wouldn't pay more but I think it may be fair after all.”

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Posted 3 years ago

“I was happy to discover Vertoe after a google search regarding where I may store my luggage for a few hours in downtown Seattle. I’m grateful that you thought of this idea before I did.”

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Posted 3 years ago

“So, this is EXACTLY what you need if you are headed into NYC for any reason. Even if it's to check in your shopping. For people like me who NEED to come in and see family once in a while and have hotels that won't hold your bags. You're not going to find anything in a good price range aside from this service. Customer service at the bag drop-off is excellent and also for the cost of a coffee you don't have to carry anything. 100% recommend.”

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Posted 3 years ago

“It is a scam!! Don't use it ever.. the place they indicated was close and we were walking back and forward with our luggage and we have to pay again in another place.”

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Posted 3 years ago

“Needed somewhere to drop our bags whilst waiting for our bus a few hours. This place is very close to Port Authority. Easy drop off and pick up. Thanks.”

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Posted 3 years ago

“It was great to store my luggage at this location. The store owner was flexible with times and very nice.”

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Posted 3 years ago

“Looks sketchy on outside but service was convenient and simple, staff was very friendly. Would absolutely do again!”

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Posted 3 years ago

“Really easy and affordable service! We couldn’t check into our AirBnB right away. This was a great solution so we could enjoy Seattle without our luggage.”

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Posted 3 years ago

“We had to leave for the airport at 4:30, and still had time to enjoy the city. This was a great option for us so we could tour without carrying our suitcase around. The shopkeeper was very kind. We would totally use these services again when we travel!”

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Posted 3 years ago

“The whole process was smooth and fast. It took less than a minute to submit our luggage and get it back in a busy city like NYC. We will definitely use this service again in future trips.”

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Posted 3 years ago

“Vertoe is great. Didn’t have to cart our luggage all around town till check in time. It’s a great deal.”

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Posted 3 years ago

“Apparently, a backpack attached on the larger case counted as one item too. They didn't mentioned anything when we checked in, which the employee in the morning clearly saw how many bags we have. When we were there reclaiming our things, another employee tell us we have to pay for one more bag with an extremely rude attitude. I DO NOT RECOMMEND STORING THINGS IN THIS STORE!!!!!”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews