Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très pratique. Petit problème car le mail est parti dans les JUNK et je n'ai pas pensé à aller voir.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Easy in, easy out. Prompt good service.”

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Posted 2 years ago

“A great service. Convenient and easy.”

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Posted 2 years ago

“First time using Vertoe very helpful to have a place to leave luggage.”

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Posted 2 years ago

“They were so kind and helpful. I would definitely use their service again. They even helped me to carry my heavy luggage out. (When they didn't have to!) Highly recommended.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Accurate location, no problem at all, good attention from host”

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Posted 2 years ago

“Everything worked out fine. Booking, drop-off & pick-up. Very friendly staff.”

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Posted 2 years ago

“Very good luggage storage. Very good location, the person is professional, flexible and very helpful. Luggage stored safely, everything was great! Thank you!”

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Posted 2 years ago

“Hidden gem of a service for a short term luggage storage fix. Easy to engage, priced right and great customer service. Only draw back is the unknown positioning of the establishment until payment is made. Overall, highly recommend this service.”

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Posted 2 years ago

“Good experience. Shop staff in Barcelona was friendly and luggage storage without any problem. Can clearly recommend vertoe.”

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Posted 2 years ago

“Easy to book, easy to drop the bag off, and Tony at the store was super nice. Everything went as advertised.”

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Posted 2 years ago

“My first time using a service like this to check my bags for the day. Very easy to find available drop points and book. Drop off and pick up was very easy too. I felt comfortable knowing my bags were safe and secure while I had the freedom to explore the city.”

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Posted 2 years ago

“We had a very good experience using Vertoe in NYC! It allowed us to explore without waiting for our check in time/ traveling out of our way to get where we are staying. I would definitely use this service again!”

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Posted 2 years ago

“A very convenient and easy solution for travelers in NYC.”

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Posted 2 years ago

“Just in front of the Port Authority Bus. Nice people. Perfect.”

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Posted 2 years ago

“Easy pre booking / payment. Parking right outside. Friendly service”

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Posted 2 years ago

“Worked out well! This location was near our hotel. Really handy to explore the city a few hours more after checkout without lugging your suitcases around. I'd definitely recommend.”

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Posted 2 years ago

“Using Vertoe services was one of the best experiences I ever had. Not only did it help me out quickly and discreetly, it also allowed me to move through downtown without carrying a 20 pound weight on my shoulders.”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews