Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed to store our luggage between checkout of our Airbnb downtown Amsterdam and checkin to our hotel near the airport. Vertoe was a convenient, secure way to store our luggage close to the Airbnb (a couple of blocks away), and take public transport to see museums and many other parts of centraal Amsterdam before collecting our things and taking a quick tram ride to the Airport Sprinter. The we process was secure and easy. Would highly recommend.”

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Posted 3 years ago

“Had an issue and they took care of it promptly”

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Posted 3 years ago

“Excellent. Checked our luggage in at Best Western Premier, Herald Sq early in the morning. Spent our last day in the city without having to haul our luggage with us. Staff were welcoming and professional.”

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Posted 3 years ago

“Excellent service! It was so nice to leave our bags in storage right across the street from the Seattle Aquarium!”

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Posted 3 years ago

“Everything was perfect! Their customer care is the best!”

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Posted 3 years ago

“Llegamos al sitio donde dejar las maletas y nos vino a buscar un chico que nos acompañó a su tienda donde dejamos las maletas. Nos dió un tiquet con el que hacer la recogida. Entrega y recogida sin problemas.”

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Posted 3 years ago

“Great service! Everything was easy and correct!”

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Posted 3 years ago

“Great service! Easy, convenient, and reasonably priced. Would highly recommend.”

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Posted 3 years ago

“Arrived in Vancouver, Took a Cab over, dropped off all our bags, tagged them and left. PERFECT.”

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Posted 3 years ago

“The owner of Burn & Brew who received our bag was awesome. He explained the process which was super easy. I'd use vertoe again.”

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Posted 3 years ago

“What a GREAT service!! Convenient, safe, friendly, trustworthy--I am so happy to have found this service. Saved me so much sweat and backache. Thank you Vertoe!!!”

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Posted 3 years ago

“Super nice and easy! And the owner had great tips what to do in Philadelphia.”

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Posted 3 years ago

“Lady at the restaurant was extremely nice and while you basically just have a zip-tie and leave it in the corner, I felt good about it. My bag was right where I left it and she even offered us cookies when we picked it up. Convenient and cheap, 10/10 would use again.”

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Posted 3 years ago

“Great service! Very convenient for travelers with late departure times.”

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Posted 3 years ago

“First time user, thankful for the service!”

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Posted 3 years ago

“The service was excellent and we would definitely use it again. Making a reservation was easy, as were drop off and picking up. The only difficulty was finding the place--we took a Lyft because it was raining, but we'd planned to use Metra, and it was not located where we thought it was.”

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Posted 3 years ago

“THis was a life saver for us as we had to check out by 11 am but didnt fly until 5:30 pm and did not have a car. The location was convenient and the dry cleaner's employee very helpful and pleasant.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“The app was very easy to use and we were able to drop off and pick up our luggage without any issues! We were a little nervous about leaving our luggage with a stranger, but it felt very secure. I will definitely use this service again.”

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Posted 3 years ago

“Staff was very nice and we felt very safe and secure leaving our luggage while we waited to check in to our air bnb.”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews