Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I arrived at the baggage drop location, it was closed. I was terrified. The support team helped me to find a new location a few blocks away with no extra cost. My 5 stars is for the support team.”

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Posted 2 years ago

“Todo correcto, dejamos las maletas y las recogimos en perfecto estado, y los propietarios del local muy majos.”

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Posted 2 years ago

“Thanks for doing this!”

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Posted 2 years ago

“It works very well”

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Posted 2 years ago

“Vertoe was convenient and easy. It's a bit expensive but not terrible. The location we used has convenient hours (11am to 8pm).”

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Posted 2 years ago

“Easy check in, check out and friendly staff”

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Posted 2 years ago

“The facility in Paris was excellent ! Well placed, nice welcome, helpful person, clean and spacey storage room. To be recommended (if you can carry your baggage on stairs. However the responsible offers and provided hell, if needed. We thank him!”

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Posted 2 years ago

“Been there thanksgiving day. everything ok”

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Posted 2 years ago

“Safe & sound”

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Posted 2 years ago

“We are very satisfied”

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Posted 2 years ago

“It was so convenient. I wanna use this service again.”

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Posted 2 years ago

“Very helpful, thank you.”

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Posted 2 years ago

“Works very well and I liked how simple security has been sabe with the blue numbered Mark. East, fast and anywhere anytime. Genius!”

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Posted 2 years ago

“The team of the store was really helpful. The service was quick an professional. We really recommend this place to keep luggages.”

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Posted 2 years ago

“David was amazing”

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Posted 2 years ago

“Really like the fact that this service was available. Friendly staff took care of my luggage rapidly and efficiently.”

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Posted 2 years ago

“El proceso de check in y check out muy rápido, el chico que nos recibió las maletas fue muy amable, todo sin problemas, muy recomendado”

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Posted 2 years ago

“My experience with Vertoe was fantastic! Easy to book and no problems finding the place for storage.”

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Posted 2 years ago

“This was a lifesaver... sooo happy to have found this smart service! I was in Seattle and my flight was changed so I had no home base for all of my luggage and was with my 10-year-old. We were able to drop off all of our stuff with no worries and explore Seattle for the entire day and see all the sights. It was an absolute life-saver!”

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Posted 2 years ago

“Excellent friendly service in the shop. Good location and saved us from carrying our cases around on the last day, before our flight home. Easy-to-use platform and I was able to amend the booking without any problem. Would happily use Vertoe again.”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews