Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service was truly amazing! I did not want to carry my luggage around all day in London waiting for my hotel check in! I discovered this website and it was honestly so easy to use!!”

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Posted 3 years ago

“It was very easy and convenient to use. thanks.”

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Posted 3 years ago

“Quick, easy, and thorough. We checked in 3 bags, and they verified each of the bag's tags despite 2 of the bags clearly being a paired set. Felt reassured when they specifically asked to check each tag. I would leave my bags with them again.”

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Posted 3 years ago

“Great convenience!”

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Posted 3 years ago

“Everything ok 👌”

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Posted 3 years ago

“Super friendly staff! Found the process really easy and efficient! We will definitely be using this again.”

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Posted 3 years ago

“was quick and easy”

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Posted 3 years ago

“It’s an convenient service and easy to book via the app. Our only concern was that I thought that I was booking a location a short walk from where we were staying. The location changed after we booked and it took 50 minutes for us to walk there. Needless to say the suitcase didn’t fair very well. So pay attention and all will be well.”

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Posted 3 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com. -Vertoe Support

Posted 3 years ago

“Very convenient service When you do have to checkout from hotel in a morning and your flight is late afternoon or evening you may consider to use shirt term storage for your luggage’s. Do to the security reasons airports does not support anymore short or long term storage, you need to use a third party apps like a virtoe. By looking storage near by airport, the one we found was in a smoke shop store just 0.6 m from DCA Will surely recommend”

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Posted 3 years ago

“I reserved 5 mins before I arrive and they had not problems, super kind people, my luggage was keeped in a storage with a lock.”

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Posted 3 years ago

“Fantastic service and very efficient . The venue was 3 mins from Euston station It was easy to drop of the luggage that was tagged. It was a quick process to pick it up.”

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Posted 3 years ago

“I was very pleased with the service I received. It made my day in Seattle so much better. I got off a cruise early in the morning and didn't have a flight until later in the evening. It was a pleasure to be able to drop my bags and not have to lug them around all day. The price was right and the people in the store were very helpful and friendly. I would certainly use them again.”

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Posted 3 years ago

“Baggage storage was quick and easy.”

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Posted 3 years ago

“Great Staff”

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Posted 3 years ago

“I unfortunately had to cancel my booking, but was incredibly impressed with the helpfulness of the staff in accommodating my needs. Will definitely use their servieces in the future.”

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Posted 3 years ago

“This service is super useful! It felt secure and was very convenient. I would definitely use Vertoe again.”

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Posted 3 years ago

“Was very fast and uncomplexe. The shop Assistent was informed. After 2mins my luggarage was stored. Only problem: the man didn’t put the tags on correctly. So you could still open my luggarage without cutting them. He could’ve stealed everything. What he hasn’t done. So still 4/5”

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Posted 3 years ago

“It was good, convenient location”

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Posted 3 years ago

“I booked on line, no problem, 7minute walk from union station. Friendly service.”

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Posted 3 years ago

“All perfect! very nice shop staff”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews