Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, convenient, and affordable. Made a reservation on the fly and found the location within a 3 min walk from Penn station.”

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Posted 3 years ago

“They were really accommodating and professional!”

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Posted 3 years ago

“It was easy, convienient close to my hotel and Penn Station and the gentleman at the location was nice effiecient and friendly.”

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Posted 3 years ago

“Fast friendly service”

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Posted 3 years ago

“Excellent service! Totally recommended.”

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Posted 3 years ago

“Nice owners and great location”

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Posted 3 years ago

“Everything perfect”

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Posted 3 years ago

“Process is so simple and convenient. I wasn't worried at all about my bag while I went about my day. Very close to the location I needed it for.”

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Posted 3 years ago

“Good service. Inside a Gift Shop. Few pointers. You need to take a pic of your tags and person will not know what the tag is unless you show the photo! Small or big bag all the same price. You can pay there too.”

Vertoe 5 star review on 9th November 2021

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Posted 3 years ago

“Very welcoming and safe location. Well located near the airport. Unfortunately cannot walk to airport or the strip. But the manager was so nice, she gave us a ride to the airport.”

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Posted 3 years ago

“Everything was smooth and I was able to store my luggage securely”

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Posted 3 years ago

“Convenient, Quick and Safe! Everything you want from a service like this!”

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Posted 3 years ago

“Such a wonderful service! Very simple to use & find a facility in the City. I used a facility at Union st, in San Francisco. Very sweet staff & kind! Thank you for being there!!!”

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Posted 3 years ago

“Wonderful warm welcome to DC!! And our luggage was safe and secure. Very reasonable... Thank you!!”

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Posted 3 years ago

“Hi there, On our London trip we found this service really convenient. The service from the store staff was great. Thanks. Regards, Paul”

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Posted 3 years ago

“Easy drop off and pick up 👍”

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Posted 3 years ago

“Excellent service!! Recommended!!”

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Posted 3 years ago

“The booking, storage, and retrieval processes were all very smooth and stress-free. My bag was kept safe for 4 hours while I visited the Met.”

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Posted 3 years ago

“So simple. So easy. Both the receiving and returning attendees were very polite and efficient. I went on 2 visitor tours in Boston just upon arriving and was so grateful I didn't have to lug luggage around or stop at my hotel first.”

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Posted 3 years ago

“Everything worked as expected, very good service”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews