Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and super convenient, quick process. The only concern I have is the security aspect, we showed the store clerk a photo of our blue numbered tag and he said to just go and grab it. Fine if our things were the only ones but there were others and I worried about someone swiping our stuff with theirs. Other than that, convenient!”

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Posted 5 years ago

“It was a fast and easy process and at a very accesible price. They were very attentive. P.S.: ur luggage is left there, Next to the copy machines not in a proper storage space/ room. But Will definitely reccomwnd and use again. Thanks”

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Posted 5 years ago

“The storage condition was great. I can feel relaxed during travel.”

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Posted 5 years ago

“This is helpful for travellers, specially those who do not have any accomodations booked and would just stay in a place for the whole day. My only comment is that I was expecting a locker where I would leave my things but instead they just provided me with a zip tie.”

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Posted 5 years ago

“It was easy and affordable. I had expected that my luggage was removed to a storage area, but it remained in the shop”

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Posted 5 years ago

“We left our luggage for 9 days and it was really convenient. One thing that I don’t like was that I wanted to take luggage at 9 but he told that pick up will be at 10.”

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Posted 5 years ago

“I was wanting to store my luggage at EWR airport but it quickly became obvious that there was no such service available and you can't check your luggage with your airline until 4 hours before flight time. I found Vertoe and it worked well. The location I was given was a restaurant near Newark Penn Station. Everything worked as planned. The only thing I might say is that when we picked up our four bags the person didn't check our i.d. We identified the luggage and he gave us all four bags. It was a quick and easy pick up but for security reasons I think they should have asked for i.d. or to the see the photos of the bag tags that they required us to when we dropped off the bags. I would use the service again.”

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Posted 5 years ago

“Very easy in and out!”

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Posted 5 years ago

“Checking bags in was super easy. The store we were leaving them at knew exactly why we were there when coming in with our bags. Checking out the woman who was working asked us if we saw where the bags were being kept. Got our bags back fine but little unsettling that at first she didn’t seem to know where to find our bags.”

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Posted 5 years ago

“Was good price luggage was taking car of, was great to have a place we’re could drop luggage for day with no worries.”

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Posted 5 years ago

“Un lugar sencillo y muy bien atendido.”

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Posted 5 years ago

“The luggage store was fine. Tour hustlers outside were overly aggressive. Would recommend service though.”

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Posted 5 years ago

“Bolts barbers was easy to find and the staff there were super helpful.”

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Posted 5 years ago

“The process was terrific the customer service at UPS was slow. Overall a good experience and I would recommend the service.”

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Posted 5 years ago

“I booked the wrong day but the agent still honoured the booking. Easy drop off & collection.”

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Posted 5 years ago

“The location I used was busy and yet they helped us as quick as they could.”

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Posted 5 years ago

“Very easy to leave luggage so close to grand central. Pretty good price. There was a lot of other luggage and it wasn’t locked up, at first I was nervous that anyone can just walk in and grab the bags but the worker there reassured me and it all ended up working out great.”

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Posted 5 years ago

“So glad we found Vertoe! We arrived in Seattle much earlier than expected but found Vertoe to keep out luggage while we were able to enjoy a little sightseeing.”

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Posted 5 years ago

“Staff at front desk comes and goes so be ready to wait for service. Bags are stored in maintenance area in basement behind locked door.”

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Posted 5 years ago

“The store looked a bit shady . But the location & price was great! Our luggage was safe! We”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,119 reviews