Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“British museum drop off . Didn’t realise the Clockroom in the BM was shut due to COVID measures . Luggage storage is 2 min walk away - very convenient”

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Posted 3 years ago

“I didn't know of this service, and gave it a chance based on a Google search when I had time to kill in NYC before my flight. And Viola, this worked out really well - my wife and I stored our luggage in Queens for 5 hours before our flight from LaGuardia. Simple, easy to use, secure and might I say "innovative" service!”

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Posted 3 years ago

“Convenient and secure. Trust him.”

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Posted 3 years ago

“Very friendly service. Quick and efficient.”

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Posted 3 years ago

“Three blocks from a Metro station. Friendly and helpful service.”

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Posted 3 years ago

“Everything went perfect. Very professional, accountable and serious.”

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Posted 3 years ago

“Not too far from required location. Helpful staff”

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Posted 3 years ago

“Practical, fast and reliable service.”

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Posted 3 years ago

“Helped us out just as we needed! Easy company to work with.”

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Posted 3 years ago

“We had a great experience with Vertoe. 4 hour wait between leaving the hotel and embarking on our train at Union Station in Chicago. What to do? I googled for an answer and discovered Vertoe. I was uncertain at first, but the fact that the reviews were so good led me to believe that it was indeed a great niche service. The Cobbler's Shop at 318 Adams was just a stone's throw to the Station, and all went according to Hoyle! Will definitely use Vertoe again!”

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Posted 3 years ago

“The shop owner was very friendly and professional.”

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Posted 3 years ago

“The bag storage is quick and easy once you pick the location that best for you. Locations are spread out making the choices easier. And the picture notification is great to know. That way your not walking around aimlessly. Do recommend that you have a bag lock for personal peace of mind.”

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Posted 3 years ago

“Quick, easy and friendly.”

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Posted 3 years ago

“So easy and so thankful for this service!!”

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Posted 3 years ago

“We needed to store luggage in a location near New York city's Penn station. we booked a place on 8th avenue and 35th Street just within site of the station. simple to boo, o excellent service at the site we were in and out in 2 or 3 minutes”

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Posted 3 years ago

“Very efficient and many drop off in the city.”

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Posted 3 years ago

“Was very convenient”

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Posted 3 years ago

“Great service and easy to use!”

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Posted 3 years ago

“Perfect solution to an early checkout and a late flight!”

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Posted 3 years ago

“Great location from the light rail stop, easy drop off and pickup. I highly recommend!”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews