Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the drop-off was a little bit farther than it looked on the map, it was convenient, efficient, and fairly priced. Would definitely use this service again...”

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Posted 6 years ago

“Its a really cheap option, kind and fast :)”

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Posted 6 years ago

“I thought the price was reasonable.”

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Posted 6 years ago

“Easy check in and retrieval. Location could have been better marked. Great value!”

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Posted 6 years ago

“Great product, very useful and easy to use.”

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Posted 6 years ago

“Simple & very cost effective. A great concept, successfully delivered.”

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Posted 6 years ago

“Easy service to use”

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Posted 6 years ago

“easy to use, very cheap. the only issue was the location was a bit out of the way for me but not too bad.”

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Posted 6 years ago

“Experience was simple and fast. Our luggage was held safely and nothing was damaged or missing. This was our first experience with Vertoe and would use the service again.”

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Posted 6 years ago

“It was good. The people were nice”

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Posted 6 years ago

“It works and it's effective and cheap. That said, the place my girlfriend and I stored our luggage was: a) Not extremely easy to locate b) Seemed questionable as it was just a souvenir store. c) The zip ties that were placed on the bags weren't placed through the zippers. Just through the handle meaning the bags could've been opened still, which means minimal security.”

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Posted 6 years ago

“Good location. Could have a safer place within the store for storage”

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Posted 6 years ago

“Very close to Penn Station; the guies were very kind and helpfull with us !”

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Posted 6 years ago

“User-friendly site to making booking online. Easily solve my luggage storage issue.”

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Posted 6 years ago

“Convenient locations. Didn’t seem too secure with it just being in a gift shop, but there seemed to be someone keeping an eye on the bags personally. The guy tried to put the zip tie on the bag handle, but I had him put it through the zipper tans to secure it. I guess the handle is fine if your bag is already locked. Overall, worked well and didn’t take much time to drop off or pick up.”

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Posted 6 years ago

“It was cool to have a place to leave my luggage :)”

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Posted 6 years ago

“The staff was good. However, the location at Hollywood was not clear on the entrance. A simple signage is needed for customers to see at the address as where or how to get around to the back of the laundry shop.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,119 reviews