Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was smooth and I was able to store my luggage securely”

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Posted 3 years ago

“Convenient, Quick and Safe! Everything you want from a service like this!”

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Posted 3 years ago

“Such a wonderful service! Very simple to use & find a facility in the City. I used a facility at Union st, in San Francisco. Very sweet staff & kind! Thank you for being there!!!”

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Posted 3 years ago

“Wonderful warm welcome to DC!! And our luggage was safe and secure. Very reasonable... Thank you!!”

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Posted 3 years ago

“The storing lugage of the Podshare was good ,to find it not really easy,just note it s A on the building in the street. Walking distance from Union Station is 18 mn”

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Posted 3 years ago

“Hi there, On our London trip we found this service really convenient. The service from the store staff was great. Thanks. Regards, Paul”

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Posted 3 years ago

“Easy drop off and pick up 👍”

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Posted 3 years ago

“Excellent service!! Recommended!!”

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Posted 3 years ago

“The booking, storage, and retrieval processes were all very smooth and stress-free. My bag was kept safe for 4 hours while I visited the Met.”

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Posted 3 years ago

“My baggage storage was great! However my friend who was arriving a bit later than me tried to store her stuff and the store no longer existed. We had to scramble to find somewhere to put her luggage.”

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Posted 3 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com. -Vertoe Support

Posted 3 years ago

“So simple. So easy. Both the receiving and returning attendees were very polite and efficient. I went on 2 visitor tours in Boston just upon arriving and was so grateful I didn't have to lug luggage around or stop at my hotel first.”

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Posted 3 years ago

“Everything worked as expected, very good service”

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Posted 3 years ago

“We were appalled when we realized that our luggage just sat out in a busy souvenir store and was not stored in a more secure location. I will go more research on other options next time!”

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Posted 3 years ago

Hello Andrea, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 3 years ago

“British museum drop off . Didn’t realise the Clockroom in the BM was shut due to COVID measures . Luggage storage is 2 min walk away - very convenient”

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Posted 3 years ago

“I didn't know of this service, and gave it a chance based on a Google search when I had time to kill in NYC before my flight. And Viola, this worked out really well - my wife and I stored our luggage in Queens for 5 hours before our flight from LaGuardia. Simple, easy to use, secure and might I say "innovative" service!”

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Posted 3 years ago

“Convenient and secure. Trust him.”

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Posted 3 years ago

“Very friendly service. Quick and efficient.”

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Posted 3 years ago

“Three blocks from a Metro station. Friendly and helpful service.”

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Posted 3 years ago

“Everything went perfect. Very professional, accountable and serious.”

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Posted 3 years ago

“Not too far from required location. Helpful staff”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews