Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good solution to leave the suitcase for some hours”

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Posted 3 years ago

“Very convenient service. I wish I knew it existed before.”

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Posted 3 years ago

“quick, easy to access, and secure.”

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Posted 3 years ago

“All was good”

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Posted 3 years ago

“There are lots of locations. (Regular shops that take care of your luggage) Everybody was nice and everything was safe . Thanks”

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Posted 3 years ago

“Nice and kind. He save me coz I was stuck with my luggages not knowing where to store them before my flight. He actually saved me a lot of money . Will greatly recommend”

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Posted 3 years ago

“Very close to station, very easy to use”

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Posted 3 years ago

“Easy to find and organized”

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Posted 3 years ago

“Super convenient and easy to use. So happy I didn’t have to lug a suitcase around city all afternoon. Highly recommend!”

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Posted 3 years ago

“Luggage storage at local businesses is a great idea. If the Quality Mart in Boston Back Bay was vetted though, I don’t think it would have been selected for a partnership. The staff person seemed surprised that we were coming, did not verify our reservations, and didn’t have a large enough space to accommodate our full group’s bags and placed some in an unlocked area. I will use Vertoe again, but I’ll read detailed reviews of the specific locations which seem to vary wildly in quality”

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Posted 3 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 3 years ago

“Great customer experience and a great location. Nice people. I would use their services again.”

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Posted 3 years ago

“Thank you! Kind attendant’s”

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Posted 3 years ago

“The young fella at the smoke shop was very friendly and helpful. It saves me carrying my bag around Sydney all day so I'm very happy.”

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Posted 3 years ago

“Very convenient! Very helpful! Strongly recommend it.”

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Posted 3 years ago

“Easy and discreet”

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Posted 3 years ago

“Excelente servicio, el sitio donde se guarda las maletas es un mini Market, es muy seguro, las personas no hablan español pero son muy amables, es muy fácil el proceso, simplemente haces la reserva por la web, te diriges al mini Market, presentas tu booking ID y listo dejas tus maletas. Sin duda 100% recomiendo a vertoe”

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Posted 3 years ago

“The app is very useful, It helped me on my first day in NYC. The places are well located, runs 24hrs, super-fast, SAFE and very cheap. I recommend the app and this location.”

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Posted 3 years ago

“Me encantó el servicio! Encontré un lugar seguro :)”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Easy to book, easy to find, very nice people in the shop, couldn't nbe any easier.”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews