Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it! Easy, quick and fast. That i was expecting for the service offered. I strongly recommend Vertoe!”

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Posted 2 years ago

“Very professional and easy process. The baggage was stored in back room. Felt very safe.”

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Posted 2 years ago

“Awful. The business was completely closed even though the website and doors of the business said it was open. All numbers we could find of this establishment were out of service. Would not recommend to anyone.”

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Posted 2 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 2 years ago

“Great and quick service! Will use again”

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Posted 2 years ago

“It was very smooth”

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Posted 2 years ago

“Great friendly service. We were quite thankful to have a safe place to stow our things while we explored.”

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Posted 2 years ago

“Very convenient service. Easy to drop off and pick up. Staff were also quite helpful, would use again!”

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Posted 2 years ago

“Our stuff was not put into a back room or anything. It was placed on the floor near the register. When we left, I asked twice - will our items be put in the back? I was told yes. Guess what? We returned and they were still sitting there. Guess I can't complain because they were still there - still, it didn't feel super safe.”

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Posted 2 years ago

“This was such a convenient option to be able to drop our luggage while we explored the city! There’s no limit on how much you leave and you can drop off additional things throughout the day if needed. We didn’t have anything valuable, but please note that if you do you, items are in an open room, not a locker. No one can go into the back room without an employee present though.”

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Posted 2 years ago

“Awesome and convenient”

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Posted 2 years ago

“Quick and good service”

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Posted 2 years ago

“I was disappointed that the staff were not quick to attach a unique way of identifying our items, at least in front of us. But at pick-up time, there was no problem finding all our items, quickly.”

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Posted 2 years ago

“My experience with Vertoe was great! The store where I left my luggage for a few hours was very well located and the staff very kind. I'd definitely use the service again.”

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Posted 2 years ago

“It was conveniently located, drop off and pick up was quick and easy.”

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Posted 2 years ago

“Really convenient service that actually made my “early check-out/late flight” day a breeze. Booked and paid online, staff were friendly and helpful, worked exactly as advertised. Zero complaints and definitely recommend!”

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Posted 2 years ago

“Great service to use while in Vegas for the day! Since we didn’t have a hotel or a rental car during our 9 hour layover, this was a life saver of a service to find!”

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Posted 2 years ago

“The app was very accessible and user friendly. The service works fine.”

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Posted 2 years ago

“Nice and friendly service. They communicated well.”

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Posted 2 years ago

“Dropping off and picking up our bags was so easy and quick! It gave us so much peace of mind to know our bags were safe as we were out and about in the city!”

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Posted 2 years ago

“Very convenient to drop off our luggage and continue with our day exploring!”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews