Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and convenient. We booked near L’Enfant station in Washington DC so we could see the museums and then get the bus to the Airport. Good price. My only concern was that our bags were stored a little to close to the dry cleaners’ entrance as the back was full, but there wasn’t anything expensive in our bags so we were ok with that. Remember to take a screen grab of your booing confirmation as an email confirmation never came through. Take photos of the tags they give you as proof.”

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Posted 3 years ago

“It is good for keeping bagage.”

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Posted 3 years ago

“The lady was very nice and very helpful in some recommendations around Boston. So glad our luggage was safe there. Easy check in and out.”

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Posted 3 years ago

“Everything was safe & perfect.”

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Posted 3 years ago

“Great service and extremely convenient”

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Posted 3 years ago

“Super convenient drop-off and pick-up. Perfect for travelers who need somewhere secure to store bags/luggage. Will definitely be using Vertoe again in the future!”

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Posted 3 years ago

“Easy to make reservations. Friendly, helpful workers to greet us and take our belongings. Easy, smooth pick up as well. Made the hours to kill before our flight much more enjoyable than they would have been if we were toting around suitcases. Would absolutely use again and recommend to others!”

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Posted 3 years ago

“Unbelievably reasonable fees, friendly agent. Took great care of all our bags. Easy to use service. Highly recommended!”

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Posted 3 years ago

“The process was super easy and convenient! And the people that helped me store my luggage were super professional and kind. Would definitely recommend the service and use it myself again.”

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Posted 3 years ago

“Such a nice way of doing a bag drop in a short time notice with a good price of value and staff who guarantee secure storage of your bags. I'll use it again.”

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Posted 3 years ago

“This was such an inexpensive and easy service to use, and the people at the dry cleaners were so friendly and helpful.”

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Posted 3 years ago

“It was such a nice surprise! I didn’t know what to do with a big bag in NYC until my hotel checkin. You saved me, guys! The process was easy and fast! It was perfect! The location was exactly half block of my hotel!”

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Posted 3 years ago

“Smooth check-in and check-out, really convenient location, and I felt confident that our bags were secure. Would definitely book again.”

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Posted 3 years ago

“The luggage hand over was easy and quick as well as the pick up.”

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Posted 3 years ago

“Useful and convenient”

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Posted 3 years ago

“Very convenient and the gentleman who took my bags at the luggage store was very kind and helpful! Would definitely use this service again.”

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Posted 3 years ago

“Simple and affordable service. All staff that I interacted with were helpful and pleasant.”

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Posted 3 years ago

“Very pleased with my experience. Was in NYC for a long weekend and found it much more convenient to store my luggage (on the day of departure) at a location close to Penn Station, where my bus home was departing from, than leaving it at the hotel. The process was completely painless and I will definitely continue to use Vertoe on future trips!”

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Posted 3 years ago

“Needed to leave our bags somewhere while we toured around Atlanta before our late flight. This place got the job done.”

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Posted 3 years ago

“Was planning on using Vertoe and didn’t end up needing them. Good customer service and fast response to issue me a refund”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews