Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience at both ends of my travel. The location was right next to the train station. The lady was friendly and organized. I would definitely use this service again!”

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Posted 2 years ago

“Worked well. Essy to use”

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Posted 2 years ago

“We were very pleased with our Vertoe experience. We will use them again in the future. Our luggage was safe and secure, while stored near our vacation rental.”

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Posted 2 years ago

“El local donde dejamos las valijas estuvo increíble. Nos dieron unos precintos para que queden cerrado y el valor fue bajo. Pague online y fue todo súper rápido y cómodo!”

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Posted 2 years ago

“Very convenient for the station. Friendly staff.”

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Posted 2 years ago

“Great application - the process of dropping off and picking up luggage was easy to use. 5 stars for me!”

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Posted 2 years ago

“Using vertoe was so easy and super convenient. I highly recommend using them to store tour luggage”

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Posted 2 years ago

“It was simple and very useful.”

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Posted 2 years ago

“Vertoe qas pretty easy to use. The place I booked was super awesome I would give them 5 stars they were really nice and I was confident bags were safe and handled with care”

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Posted 2 years ago

“It’s convenient. Staff is nice and precessional. Very reliable. Will use this luggage storage service again.”

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Posted 2 years ago

“Very good level of service and nice staff”

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Posted 2 years ago

“Thank Vertoe! Very convenient and relabel service!”

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Posted 2 years ago

“I never knew the service existed prior to my trip. The website made signing up easy its the location was great to work with. I knew my bag was secure”

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Posted 2 years ago

“Dropped bag off A very friendly chap took my bag gave me my label and ticket to pick it back up with.”

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Posted 2 years ago

“Tellement pratique d'avoir pu utiliser Vertoe pour notre dernier jour à New-York ! Cela nous a permis de profiter pleinement de la journée entre le départ de notre hébergement à 11h et le taxi pour l'aéroport en fin de journée. Nous avons trouvé un partenaire de stockage à 3 mn de notre appartement et la prise en charge et la récupération des bagaes ont été très simples. C'était super !”

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Posted 2 years ago

“Great service and the man who helped was really nice.”

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Posted 2 years ago

“Had no idea this service existed! Absolutely wonderful! Got to explore Austin Texas for a day until my daughter could pick me up. The zip tags are a great idea. Felt the entire system was well thought out and safe.”

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Posted 2 years ago

“Dan was great, very welcoming and friendly.”

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Posted 2 years ago

“This service is extremely easy and convenient. I showed up, handed over my bag, and was on my way without having to schlep it all day. When I returned my bag was ready to go. I highly recommend this service.”

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Posted 2 years ago

“Such an easy experience end to end. The storage place was easy to find and the people there were knowledgable and friendly. Left my luggage over night and had no worries/concerns about security. I'll definitely be using them and Vertoe again! A +”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews