Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Post 9-11 led to airlines & airports discontinuing their luggage storage service. In lieu third party companies like Vertoe monopolized on this golden opportunity. Private companies working with Vertoe to provide this much needed service is win-win situation for all parties. Hats off to entrapanuer minded business professionals to step in when called upon.”

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Posted 2 years ago

“Amazing service! Our drop-off location- German-American Heritage Museum - was very accommodating and kind. Thank you!!”

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Posted 2 years ago

“The service was very efficient and helpful”

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Posted 2 years ago

“Good one, thanks!”

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Posted 2 years ago

“We were skeptical, but it worked out great! The price was excellent as well. The store clerk was friendly as well.”

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Posted 2 years ago

“Super easy and gave us time to explore the city without our bags! Would totally choose this option again!”

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Posted 2 years ago

“The days of a luggage storage in an airport or train station appear to be over. Good to have this alternative. Close to airport and public transport. Had a great afternoon in DC without bags”

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Posted 2 years ago

“It was a great experience. Easy to use, easy to extend and cheap. I definitely use it again!”

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Posted 2 years ago

“Very nice people. They hospitable and held my luggage as expected.”

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Posted 2 years ago

“Was able to store my bags in a hostel for over 10 days. The hotel people were very professional and friendly. Definitely recommend!”

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Posted 2 years ago

“Very professional and friendly staff! Altogether a great experience (especially after a terrible luggage incident with Vueling Airlines). Strongly recommended.”

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Posted 2 years ago

“Excellent service. Provided tags as promised, placed them in bags and took photos. Drop off site was a convenience store. Showed tag pictures upon return, picked up bags. Made it easy to walk around Boston on a long layover without dragging luggage along with us.”

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Posted 2 years ago

“Friendly folks. No issues.”

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Posted 2 years ago

“Thank you very much, everything was perfect !!”

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Posted 2 years ago

“The people were nice and my bags were well taken care of.”

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Posted 2 years ago

“Really nice people. A good place to store luggage.”

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Posted 2 years ago

“Simple, agil and safe”

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Posted 2 years ago

“Staff was super friendly and accommodating. Great experience!”

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Posted 2 years ago

“Fast, friendly and our luggage was well taken care of! So convenient instead of having to explore our last day in the city carrying luggage around!”

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Posted 2 years ago

“Very happy with service provided, no issues at all and very easy”

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Posted 2 years ago

Vertoe is rated 4.6 based on 5,119 reviews