Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very well located for us, smooth check-in/check-out process, courteous assistance provided.”

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Posted 3 years ago

“Excellent location for using via rail Union station ,friendly staff”

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Posted 3 years ago

“It’s really nice service and affordable. Life saver”

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Posted 3 years ago

“Super convenient and easy to use! Thanks!”

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Posted 3 years ago

“Perfect location for us. The service was good.”

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Posted 3 years ago

“Drop off/Pick up was quick and easy. Our belongings were secured perfectly and safely stored away. I will use services again if I am ever in need and in the area again.”

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Posted 3 years ago

“Excellent, great system. it helps a lot. Dan is a great person.”

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Posted 3 years ago

“Very nice man met and took my bag to a back room. Very easy, I’d do it again and recommend this service to others.”

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Posted 3 years ago

“Quick and easy check in and pickup in the North End. Very convenient to grab bags and hop on the Blue Line to get to Logan.”

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Posted 3 years ago

“Perfect😎experience…..recommend 100%”

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Posted 3 years ago

“The idea of the service is great! Setting up a reservation is easy. The issue we had was with the actual place that held our stuff. The man told us that we needed to tip him (we were planning on it but he told us we needed to from the moment we met him). He then tried to aggressively sell us knock off designer bags. After this he “locked up” all of our stuff in a shady looking unlocked closet.”

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Posted 3 years ago

“Vertoe is a life saver. After I checked out of my hotel, I needed to store my stuff securely somewhere convenient. Choosing location and time was super easy. Highly recommend this service. Will definitely use it again.”

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Posted 3 years ago

“Great service. Very convenient. All of our luggage was secure and easily retrieved. highly recommend!”

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Posted 3 years ago

“Great experience, we left our bags for a week and were a little worried, but they were really nice and the bags were perfect when we pick them up. will use it again for sure!”

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Posted 3 years ago

“Great idea and a needed service! We were staying a two different Airbnbs and had to check out of one well before the check in time on the second. Dragging luggage around downtown nashville for 6 hours was not going to fly. This was easy! And luggage was secure! And met a great person!”

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Posted 3 years ago

“Everyone was be nice and accommodating.”

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Posted 3 years ago

“We absolutely loved talking to the person who was managing our store. Such a great guy and lovely introduction to our trip to NYC!”

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Posted 3 years ago

“The representative there was very attentive and kind. She made the process flawless. We would definitely recommend, and repeat. Thanks”

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Posted 3 years ago

“Excellent option to drop our bags for the dau!”

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Posted 3 years ago

“just as advertised easy drop off and pickup app worked very well thanks”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews