Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very kind people.”

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Posted 3 years ago

“Easy drop off easy pickup nice vendor small family shop”

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Posted 3 years ago

“Easy and convenient to book. Location was 8 miles from the airport and 5 miles from the strip, so about $85 in cab fees to get there and back. Location was a bail bonds company in a bad part of town and our cab driver recommended we not walk the streets when the sun starts to set. Agent was friendly and drop off and pick up was hassle free. Would not use again due to location safety and unexpected travel fees.”

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Posted 3 years ago

“Quick, easy and without problems!”

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Posted 3 years ago

“Very good!!!”

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Posted 3 years ago

“It was easy to use the app, to make a reservation and to pay. Safe. I was attended by Jorge at the place i left my luggage. He is Respectful and nice with the client. Would use your services again.”

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Posted 3 years ago

“This is an amazing service!! I did not know this service was available until my husband complained that we would have to carry ours bags around with us till our 4pm hotel check in on the Vegas Strip, but we paid $5.95/ bag for the entire day!!! at the closest drop off and we were bag free to roam the strip!! Drop off was easy and pick up was easy, highly recommend this service! Thanks for coming up with it!”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“I didn't end up using the drop off location because it was VERY far from the area it said it was near. I won't use this service again.”

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Posted 3 years ago

“Great to have this option available!”

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Posted 3 years ago

“Our tour guide Tyrone was wonderful, extremely knowledgeable and you could tell he loves DC. Would absolutely recommend.”

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Posted 3 years ago

“Really good experience”

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Posted 3 years ago

“Awesome service. Easy drop off, safe location and easy pick up. Made my day in Austin much more enjoyable!!”

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Posted 3 years ago

“great, quick & easy service! will definitely use again another time!”

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Posted 3 years ago

“I payed for this service but the shop wasnt even open”

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Posted 3 years ago

Hello, Sorry that you had a negative experience with us. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. For any questions or concerns, feel free to contact us at support@Vertoe.com.

Posted 3 years ago

“This was very convenient. The staff were very nice and accommodating.”

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Posted 3 years ago

“Vero goood vertoe”

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Posted 3 years ago

“My experience at the U Street Hostel was excellent. The staff was polite and helpful and I was quickly on my way to tour around. Would definitely use this service again.”

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Posted 3 years ago

“Easy process and felt confident that my luggage was safe.”

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Posted 3 years ago

“Terrible service. I booked 3 lockers at 165 Edgware Road at a store under the name of Prince of London Souvenirs. When I finally found 165 Edgware Road, I was told that the latter store has now closed down and has been replaced with El- Amjad. I had to pay the shop keeper again to let me use the locker service. Clearly there has been some miscommunication between the businesses and the service provider. It is, however, the service providers responsibility to be well informed to provide their customers with a seamless service. Disappointing…”

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Posted 3 years ago

Vertoe is rated 4.6 based on 5,119 reviews