Very Reviews

“ Sent back an item as the box was damaged and it was a present for someone. I have proof from Royal Mail that they received it but now it's been a month and my money has still not been credited to my account, by law they have 2 weeks in which to process returns this company is a scam. ”

“ Zero stars if I could report that. Very sent me a used item. No security hygiene seal, tangled cord with hair in the curlers. Absolutely disgraceful service. How can a used item be dispatched as a new product when returns is a different address! ”

“ I returned it via courier on 2nd Janat this is the only method to do returns. ”

“ Returns are taking so long to be credited back to my acc, I have to keep phoning to query this. ”

“ Trying to create a returns label took me at least 6 attempts kept saying invalid email address even though it was the correct one so much easier when had the return label inside the parcel ”

“ Have ordered a printer from John Lewis and when it arrives I'll pursue the Cancelation Process with Very - rather than go down the 'returns' route'. ”

“ Will add never had a problem with Very up until now deliVery always been super fast on click collect good sales and up till now easy returns. ”

“ On the 28th December 2021, I spent an hour on the phone trying to get through to Very returns, with no luck, so I gave up. ”

“ Extremely disappointed with Very (not the catalogue/website itself but the returns department needs to get it's act into gear!) Twice now in the space of a few months I've returned items which don't get credited back to your account even after 21 days - resulting in lengthy telephone calls - putting in investigations - then more waiting and chasing. ”

“ long and short of it - they cant find my returns! Nor can they find the tracking info & to make matters worse i tried to post a review on their site regarding the items and was advised it doesn't meet their criteria - so you're clearly not allowed to list the facts if they're not in Verys favour. ”