veryvoga Reviews

Name: veryvoga
Rating: 4.22

4.2 Rating 853 Reviews

80 %

of reviewers recommend veryvoga

Company Reviews

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Metrics

4.2

Based on 853 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

service@veryvoga.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

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Posted 5 years ago

“nice Goods”

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Posted 5 years ago

“I am very pleased with this swimsuit. Nice fabric and good size. Also quick delivery.”

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Posted 5 years ago

“This was my first order from Very Voga and I am so impressed. This bag is absolutely gorgeous - I bought it in red. I am extremely happy with this bag and how quickly it arrived, will definately buy from this company again.”

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Posted 5 years ago

“goods shop!”

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Posted 5 years ago

“Terrible experience this is a scam, don’t buy from this website, haven’t received my refund and they claim to have paid it, I’m not the only person this has happened to. Stay away”

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Posted 5 years ago

“The worst cheap tacky clothing I think I’ve ever bought the material is broken the colors were wrong and so was sizes do not have a buy from this website I am out of pocket 167 pounds and I’m going to go to trading standards as nobody should suffer this kind of con and rip off. How these people can sleep and I do not know!”

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Posted 5 years ago

“Avoid like the plague did not receive my goods and impossible to contact for refund they ask for details then don't reply or send an unopenable e. mail shocking scam company out of pocket by £68”

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Posted 5 years ago

“If you were able to give this a ZERO star I definitely would!! All the clothes are far too small. They are definitely not true to size unless you come from 'the shire' in the Lord of the Rings!!! It is impossible to get a refund and I reckon I am going to have to suck this one up. Its the first time in my many years of online shopping that I feel I have been completely ripped off. I usually do some good research and look at reviews when I am buying off a new company and I don't know why I didn't with this one. Lesson learned there!! I am going to take this further with some kind of trading standards as I can see far too many of us have been duped by this company. Just send us all a refund, what's so hard about that! You might as well have worn a mask as this is just complete robbery!”

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Posted 5 years ago

“It is honestly absolutely not worth ordering with them unless you have money to throw away. I ordered a dress a month ago for a wedding, the dress was not delivered by the courier, I contacted both the courier and Veryvoga with no luck, no offer of a replacement dress being sent out, just VeryVoga refusing to acknowledge my frustration and request for a refund, I have been asking for 3 weeks now, its so simple I paid for goods that were not delivered so I simply want a full refund, for which they are now refusing to refund unless I remove my online reviews. If they had simply refunded me in the first place I would have had no need to right a review. Ive been going back and forth every day sending messages and they still haven't issued a refund.”

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Posted 5 years ago

“I bought a pair of sandals, but when they arrived, they were not good. Material was cheap. Quality was very poor. No idea how the buckle worked. Absolutely useless and I was really disappointed. Now I am struggling to get a refund.”

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Posted 5 years ago

“I purchase clothes online a lot, but never ever have to experience such a bad customer service like this. I ordered a dress for my mum in the middle of May with standard delivery. As per their website, standard delivery is between 7-15 days. Between this time, I have not heard a word from VeryVoga. I contacted them, received a "copy and paste" response that delivery will be displayed soon and be with me within 7-15 days. After a month, contacted them again, received exactly the same response. At the end, they said that delivery time is based on the date they send delivery, not the date I purchased. So now, after 2 months, my mum still have not received her dress. So frustrating. If I bought this for me, it would not care much. At this point, the item I purchased is no longer available. And they keep asking me if I want to get a refund or awaiting for the order. No compensation given and an official apologies from VeryVoga. VeryVoga needs to have an actual customer service team as human team, not a "copy and paste" response team.”

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Posted 5 years ago

“Thank you for shopping with us. We have issued you a refund of 118.98 USD for your order VV5587189933 on 2019-03-30. NOT POSSIBLE when it was ordered on the 31st of March and not received for at least 2 weeks. REALLY The RMA is dated 4-29-19 The refund will go to your Card within 3-10 business days. If you have any questions or do not receive the refund after 10 business days, please contact us. NEVER HAPPENED”

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Posted 5 years ago

“I have never had such a bad shopping experience! Ordered a dress, the fabric was similar to the shower curtain and in the description was written it was 100 percent viscose (nice natural fabric). There were no any labels at all neither the one indicating fabric composition nor the label with size, price and company name. The dress was stitched in miserable way not by professionals for sure. And after all I needed to spend time keep corresponding with them because of refund.”

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Posted 5 years ago

“Hey! I have had a very bad experience with Very voga. I paid for an item that I canceled because of a long delivery and I still have not received the money back. Soon there will be two months plus other problems with delivery. Would definitely not recommend this company!”

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Posted 5 years ago

“I bought a dress and it looks nothing like the picture on the website. The quality is extremely bad. The dress is just 2 pieces of very very cheap material - it looks like lining material - with a v shape cut out of the front piece. It couldn't have cost more than 50 pence to make and that would include labour. WHAT A RIP OFF!!!!”

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Posted 5 years ago

“DO NOT PURCHASE from this company. I had to fight for a refund through PayPal. The clothing is awful, then the will not refund.”

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Posted 5 years ago

“NOT SURE WHY THE RETURNS ADDRESS IS SO HARD TO OBTAIN? WE DO HAVE RIGHTS TO RETURN ITEMS! PERHAPS VERYVOGA COULD JUST SIMPLY PUT IT ON THEIR WEBSITE LIKE EVERY OTHER COMPANY, MUCH EASIER!”

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Posted 5 years ago

“Hi, i'm not sure why i read so many bad reviews. Yes, it takes ages to receive the clothes, that's true, but i made contact with them and although the phone number was invalid they have been replying on daily basis to my emails and were very polite. i have just received 3 dresses and a bag that i bought and they are super nice, right size, and exactly like they look on pictures. Didn't give 5 stars only because if i knew it was going to take so long (well actually i placed the order 31st of May - today is 20th June - so not too bad considering they come from China) i wouldn't have paid for the expedite delivery cause i don't think it made much difference. I hope this helps.”

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Posted 5 years ago

“Μην την εμπιστεύεστε. Είναι απάτη. Μου πήραν τα χρήματα και δεν μου έστειλαν ποτέ την παραγγελία. Τους ενόχλησα πολλές φορές αλλά δεν συγκινήθηκαν. Μόνο ντροπή. Απατεώνες.”

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Posted 5 years ago

veryvoga is rated 4.2 based on 853 reviews