Viagogo Reviews

“ The customer service was responsive and helpful, ensuring I had all the information I needed. ”

“ I had an issue with a purchased ticket and the Customer Service provided me an excellent service. They solved the problem promptly and kept communicating each step by step of the situation. Great experience! ”

“ Got last minute Peter kay Glasgow tickets e tickets came the next day very good service 👌 ”

“ absolutely no problem with this operator. The prices were high but its what you get if you miss out, they arrived exactly on time without hassle and great correspondence. From what I read I seem to be the lucky one although complaints about price are redundant, you can see how much from the gecko..if I was to compliant it would be about service but I can only say it was excellent. ”

“ We had good service from Viagogo. We were included in a customers 7 ticket order for Paul McCartney’s Green Bay concert. Each email was followed up as stated. Tickets were genuine when scanned. No other ticket holders were in our seats ( as a previous complaint).... ”

“ The FORTH problem is service, in the most cases, if you ask for the return because the ticket haven't arrived or was already used, you won't get answer :) You can try, but it's not guaranteed. ”

“ The FORTH problem is service, in the most cases, if you ask for the return because the ticket haven't arrived or was already used, you won't get answer :) You can try, but it's not guaranteed. ”

“ I booked tickets for a World Cup match through Viagogo and couldn't be happier with their service. ”

“ Yes I did pay a bit more then the face value of the ticket but I got good tickets and I was happy to go to an event for which there were no other tickets at the time. Yes their customer service is mostly pre-written reply's but someone actually did call me about a problem I had and so I am happy with the service I received. ”

“ Great service no problems straight forward easy system ”