“I was very happy with the reservation experience. I changed my mind about dates several times due to different work commitments. The requests were always met with a "no problem" and followed up promptly. We were grateful for the ease of process and accommodating changes in plans.”
“I made a booking for Thailand on the 5th February for June and 3 emails later I still haven,t been confirmed. The flights that I was hoping to book has gone up so much since then. Very disappointed”
“We booked a very good deal for a Bali Vacation and am happy to say I received my confirmation right plus a follow-up email from via resorts. Our stay was confirmed overnight and we even got a text update! I was very impressed with the service and also the deal. Looking forward to our first trip away since the pandemic. Recommend the deal and great service.”
“Absolutely atrocious customer service
They don't respond to emails
I made a booking request for Bali and 6 days later still haven't had a response despite follow up emails”
“I have been thoroughly impressed with the ViaResorts experience. All my emails have been responded to promptly in a professional manner, I have been impressed with the price and quality of the products and would definitely recommend ViaResorts to others.”
“Via Resorts have answered my emails quickly and efficiently. I have paid but not chosen the dates I want to go. Looking forward to my trip later in the year.
I am a solo traveller, paid the couples price but still a bargain price....Carol”
“SurveysMeSurveysMe
Hello Gregory
Thanks for giving us your valuable feedback!
We'd like to ask if you would take a moment to post your feedback to help other people find and learn about our business!
"Literally a couple of clicks and I had my confirmation email and all I have to do is choose my dates and I'm going to be on my way to Thailand couldn't be easier. Thanks ViaResorts.🥰"
Greg Lloyd”
