“The voucher for Bali Palms Resort goes back to the start of Covid and unfortunately I was unable to use it at that time. I now have an extension and am able to use the voucher up to July 2025 which is extremely generous. I am very grateful.
Russ”
Hi Graham, sorry to hear you had to cancel your booking due to work circumstances. Just like many hotels cancellations are often non-refundable, however, we have credited you with the deposit amount to use later or with any other offer on our website, as per our policy. You can contact us to redeem that at any time.
