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Viator Reviews

2.2 Rating 1,102 Reviews
30 %
of reviewers recommend Viator
2.2
Based on 1,102 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 7%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Viator:

Our team of travel insiders is obsessed with finding the best things to do everywhere we travel. From Paris to Phuket to Perth, from traditional tours to once-in-a-lifetime experiences, we have something for every kind of traveler. And we are proud to say that after 17 experience-packed years, we are the world leader.

When planning your trip, why start anywhere else?

Visit Website

Phone:

888-651-9785

Email:

support@viator.com

Location:

360 3rd St #400
San Francisco
94107

Got a Question?

Hi i want to know the closest pickup point for Karrunda sky rail ect tour from Cruise terminal at Wharf Street Cairns Queensland Australia
Asked by Michael John Brennan (2 months ago)
I have a booking ref BR-1102356755 for tomorrow 17/6/2024 We have now been sent 2 pick-up points Hyatt Recency Beach. Waikiki Beach. 2424 Kalakaua Ave and Princess Kaiulani, 120 Kaiulani Ave. Please confirm which pick-up point we need to be at.
Asked by David Grime (5 months ago)
Why can I not get a chat line
Asked by David Grime (5 months ago)
I have booking BR-11115199961, at least I believe I have. When I go the manage bookings, it shows that I have no bookings! I have tried to follow the instructions on your website to get tickets, but nothing works. Can you please just email the tickets to me at rbamann@ozemail.com.au?
Asked by Richard Bamann (8 months ago)