Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 6,147 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it made my skin feel nice and clean, didnt help my skin I felt disappointed. I will keep on using it for a while.”

Helpful Report

Thank you so much for taking the time to leave a review, we do recommend that you use this for a little longer for best results. . – VH

“Product and VH service fine. BUT delivery continues to be left on front step DESPITE my note at front door explaining I need proper delivery/NOT dumped. I cannot retrieve from front step.”

Helpful Report

Thank you for taking the time to share your review. Please contact customercare@victoriahealth.com if you would like to discuss this further. - VH

“No criticism of Victoria Health itself other than there is no explanation or warning that Self-Esteem Beauty Sleep Serum has changed it's formulation, smell and colour. It was a fantastic product but now is not”

Helpful Report

Thank you for your review, we will contact the brand for more information.-VH

“I really do not know how to review this. I placed the order on 7/28. Two weeks passed, the parcel just exported yesterday.”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“Product arrived in good time, it was far more expensive than other retailers though, at least £10+. Would not have ordered if I’d checked properly.”

Helpful Report

Thank you for your review. The prices that we sell are the RRP prices, set by the manufacturer. We do cross-reference products with the market to ensure that we are price competitive at all times and run promotions, many of which we absorb the margin on. There are two versions of these and the Decaffeinated is more expensive.-VH

“Amazin delivery was rubbish, they didnt try, but pickedup by VH and resolved v quickly via GPO.No issue with the standard of product, only the delivery mechanism.Trouble with amy on line ordering is youve sent you money down the wire before you find out who the deliverer is! Vic Health v good research and service ,thought.”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“Have used the product in the past but the one I have picked up as had troubke dissolving fully. It’s a great product. Delivery was prompt as everybwith Victoria health”

Helpful Report

Thank you for sharing your feedback and review - VH

“I have been buying things from VH for a few years and have always thought I could trust them until I received a delivery of DIRTEA Mushroom Cacao with a best before date of 22.06.2023! The package arrived on the 16.06.2023. How am I meant to use it up within 6 days? If you had told me about the short best before date, I wouldn’t have bought even with the discount. V disappointed ☹️”

Helpful Report

Thank you for taking the time to share your review. I believe that you have now been contacted to discuss this further - VH

“I recently bought the 10% percent azelaic acid serum. I like the product and it's minimalistic,gentle, without unnecessary ingredients formula but the package is the worst i've seen in my 15 years of purchasing cosmetics. Cheap plastic bottle and the dispenser pumps out the product with no good control over the dose you want to apply. You can do better Victoria health.”

Helpful Report

We really want all our customers to be happy with their products that they buy from us. Please do contact customer care customercare@victoriahealth.com so that we can resolve. -VH

“Book purchased was not value for money. Very little content”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“I continue to take this 3 times daily but if it works it certainly does so slowly as I still have quite a lot of mucas/catarrgh remaining.”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“Previously I would have given 5 stars as I've been purchasing products for a year or two from Victoria Health and always received good customer care, speedy answers to questions I had about products I was thinking to use. I have been waiting approximately 2 weeks for an email response about a faulty product and a query about application of the items I purchased. I even sent a follow up and no response.”

Helpful Report

Thank you so much for taking the time to leave a review., i have checked the system and cannot see any emails from you, customer care will contact you shortly.-VH

“Generally very good but recent issue with bad item”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“I bought this item as you recommended it for lashes as well as hair. When it arrived it says on the warning avoid the eye area and if it gets into the eye to wash it! I was going to contact you before use as I don't want to damage my eyes! The following week you promoted a different item for eye lashes but having already bought one item I didn't want to risk buying it.”

Helpful Report

“Love the products but the packing and delivery service needs some attention. First order I placed arrived with a missing item due to bag being ripped. Item was resent fairly quickley. Second order arrived with bag open and no products. Again, no problem with replacing order but package arrived with free samples but no item, apologies made by customer service and resent, arrived ok this time. Its making me think twice about ordering from here again.”

Helpful Report

Thank you for taking the time to share your review - VH

“Delivery was efficient”

Helpful Report

Thank you for your review - VH

“Good company”

Helpful Report

Thank you for taking the time to share your review VH

“The items are great however my last purchase process was disappointing. Item came up as only two left. Placed an order meaning a $15 delivery fee, but emailed them saying I had wanted to order more. A few hours later suddenly the low stock issue was resolved, but I got a response the next day saying nothing they could do to amend my order. Disappointing. Made me wonder if the ' low stock' was actually genuine or a way to boost orders. Update - thanks for taking the time to respond to my review but please don't ask me to 'contact customer service since they were actually part of my original concern. How about asking them to reach out to me instead?”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“Not sure yet as it leaves my face a bit dry”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“I haven't received either of my orders. The first order which consisted of 3 items apparently according to Amazon has gone missing, this was 3 weeks ago. The second order which was supposed to be a Christmas present has still not arrived via Royal Mail. Very angry about this.”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com, 0208 951 4144 to discuss this further - VH

Victoria Health is rated 4.8 based on 6,147 reviews