Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 6,147 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry, I can't review this as I haven't received it yet.”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“AVOID. Absolutely rubbish. Do not bother ordering from this company, if you get an issue they do not respond. I have tried emailing multiple times, no response. They also do not answer their phone. I ordered 2 x vitamin C timed release twin pack and they sent only one. BUT THEY HAVE TAKEN THE MONEY FOR 2! THIS WAS ON 24/12/24- STILL ORDER IS NOT COMPLETE. THIS IS ROBBERY. SO ANNOYING THEY DO NOT RESPOND, OF COURSE WHEN YOU HAVE THINGS TO HIDE YOU WON'T ANSWER WILL YOU!”

Helpful Report

Thank you for your review. We have just received an email from you, the first one that we have received, and have responded straight away. We respond to all emails within a day, and are available from Monday to Friday by phone.-VH

“I can't review the product as I haven't used it. Victoria Health (& Temple Spa) seem unable to answer a straightforward question around the expiry date of the product. I provided the batch number (24082) & was told it lasts 6 months from opening, which wasn't what I asked. Also, as there was no tamper-proof or plastic seal over the bottle top, I said I had no way of knowing when it was opened for the first time, to which Jo (Victoria Health) replied 'the only person who would have opened this is you', when clearly it wasn't, but thanks for questioning MY honesty & integrity. First & last purchase of this or any other product from either of these companies.”

Helpful Report

Thank you for your review, Temple Spa informed us that they responded to you and here is what they said. Our BREATH OF LIFE doesn't have a tamper seal but a dropper mechanism to only release a tiny amount at a time. We have had an email from the customer directly and have responded to let them know this is the case, and advised the product should have arrived with a cardboard carton. The batch code means the product was made on the 82nd day of 2024.-VH

“I had a tummy ache the first time I took one so I haven't had any more yet”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com if you wish to discuss this further - VH

“Too oily for me. Also nozzle kept getting stuck so found it hard to dispense”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“I have over the years take a range of VH/Dose products and found them effective. Unfortunately the milk thistle complex triggered my rosacea quite badly. I had to stop taking it and my rosacea settled again. I expect that others will not have an issue.”

Helpful Report

Thank you for taking the time to share yor review. We are so sorry to hear this. This reaction is most unusual. Please contact customercare@victoriahealth.com to discuss this further - VH

“Very close expiry date”

Helpful Report

Thank you for your review, this is why they were sold at a reduced price, and why we included the expiry date on the product page.

“I haven’t even received this yet”

Helpful Report

Your parcel was dispatched on September 3rd, can you please contact customercare@victoriahealth.com to discuss this further?

“These didn't work for me sadly”

Helpful Report

Thank you for taking the time to share your review - VH

“Item arrived promptly. Did not help at all and had to cease taking as causing headaches”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“Tried to cancel the order.”

Helpful Report

Please contact customer care customercare@victoriahealth.com so that we can resolve. -VH

“I have used Neurophroline Serum for some time and was really sorry to see it 'disappear' from the site without any explanation. This is meant to be the 'better' replacement, but unfortunately does not work as well for me.”

Helpful Report

We understand your concerns and appreciate your feedback on DoSe by VH Peptide Rescue. It's important to note that DoSe by VH still contains the same patented Neurophroline, renowned for its stress-relieving and skin-soothing properties. However, we have made significant improvements in the DoSe by VH formula compared to the GOW Neurophroline. The new formula includes advanced ingredients such as Ergothioneine, a potent antioxidant that protects the skin from environmental damage, and Phosphatidylcholine, which enhances skin hydration and barrier function. Additionally, we have incorporated an improved blend of hyaluronic acid, with both high and low molecular weights, to provide superior hydration and plumping effects. The inclusion of tocopherol and ascorbyl palmitate further boosts the antioxidant profile of the product, ensuring your skin is better protected and rejuvenated. Moreover, DoSe by VH is enriched with multiple natural extracts, such as apple polyphenols, which work synergistically to enhance the overall efficacy and benefits of the product. Despite these advancements, we have preserved key elements from the original formula, such as Lactobacillus Ferment, ensuring the product remains gentle yet effective. We are confident that DoSe by VH offers a more comprehensive and enhanced skincare experience and are genuinely sorry to hear that you do not feel the same.

“I wrote an email earlier, as I still haven't received my order!”

Helpful Report

Thank you for your review. Delivery was attemped by Royal Mail the day after the order was sent. Please see our response to your email today - VH

“New formula, discontinued the original GOW serum. Very unhappy about this”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“The Mastika had no impact at all on my GERD.”

Helpful Report

I am sorry to learn that this was not a successful purchase for you on this occasion.-VH

“I did a patch test on the azelaic acid (PAD) without concern. Then after a day applied to face on damp skin. Looked in the mirror 30 minutes later and my face was dark red. I purchased it specifically to use for irritated mild red skin, but this product did the opposite. Tried again the next day omitting other products to be certain and the azelaic acid was mauling my skin deep red again. Very sore when i cleansed my face.”

Helpful Report

Thank you for sharing your review. We are so sorry to hear this. Please contact our Customer Care team - customercare@victoriahealth.com to discuss this further - VH

“Good service.”

Helpful Report

Thank you for taking the time to share. -VH

“I never received my order!”

Helpful Report

Thank you for your review, tracking shows delivery was attempted and the parcel is at your local sorting office. We are sorry if you were not left a calling card and have re-arranged delivery for tomorrow.-VH

“I’m afraid this product had no impact on my incontince”

Helpful Report

Thank you for taking the time to leave a review. – VH

“I have not received my order as of yet, but I received this email to review the product. Why is it taking so long to receive my package?”

Helpful Report

Thank you for your feedback. Please allow me to explain. Your order was placed 17 days ago and left us 12 hours after your order was received. The delivery service that you selected was standard. We do have an express option (DHL) available for our US customers and if offered to you at checkout. We are a UK-based company and with you living in the US shipping is taking slightly longer due to the Festive period. We hope that you do understand this is out of our control and looking at the tracking that is shared via email with you, it notes a scan this morning that it's with USPS and nearly with you. Please kindly allow a few more days for it to arrive. We are always on hand to answer any questions and can be reached at customercare@victoriahealth.com.-VH

Victoria Health is rated 4.8 based on 6,147 reviews